Winny Casino - Der Rückzug des Spielers wurde verzögert.

I have asked for this sum. for a week there will always be some silly explanation or play you will not understand the question. previous withdrawals have come but the limit goes here 200e

Olen pyytänyt kyseistä summa. viikon ajan aina tulee jokin typerä selitys tai leikitään et ei ymmärrä kysymystä.aikaisemmat kotiutukset ovat tullet mutta raja menee tässä 200e

Dear Mika,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Do I understand correctly that it is still pending inside the account without being processed? Could you please advise if you have accumulated your winnings with or without an active bonus?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

No bonuses

There was no first withdrawal

Subsequent withdrawals of that withdrawal have come but not this particular withdrawal

Ilman bonuksia

Ei ollut ensimmäinen nosto

Kyseinen noston jälkinmäiset nostot ovat tulleet mutta ei tämä kyseinen nosto

Thank you very much, Mika, for providing all the necessary information. I will now transfer your complaint to my colleague Nick who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

I would like to ask Winny Casino to join us and help us resolve the player's issue.

What should be answered? Of course

Mitä tähän pitäisi vastata? Tottakai

We haven't receive any respond from the casino yet. Please note, if we won't get any answer within the next 7 days, we will be forced to close the complaint as unresolved.

Unfortunately, we still haven't receive any respond from the casino. We will be forced now to close the complaint as unresolved, which could negatively affect the casino's rating. I'm really sorry that we could not help you more in this case but do not hesitate to contact us if you will come across any other trouble in the future, we will gladly try to help.

Best regards,

Nick

Casino.guru