Benutzerprofil | Casino Guru

Junior Anfänger

Kanada

iWild Casino

vor 1 MonatOriginalÜbersetzung

I have played lots at this casino. Have made 21 deposits without any withdrawals over a six month period. Something is not right. It was my number 1 casino but truthfully only losing for 6 months solid, even very good casinos are poor these days, not only iwild but many others. Lower rtp games are only good for the cadino not the player.

Viele gute Spiele
Lots of good games
Viele Boni
Plenty of bonuses

Eingeschränkte Spiele beim Bonusspiel
Restricted games on bonus play

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iWild Casino

vor 3 Wochen

Dear SusieQ,

We can assure you that the return on games has not changed, much less decreased. We hope that in the future the situation will change and the game sessions will satisfy you and meet your expectations.
You can try to change the tactics of the game. Try different slots that you may not have played yet. We wish big winnings happen as soon as possible!

Best regards,
iwild casino representative

SusieQ

Junior Anfänger

Kanada

Dolfwin Casino

vor 7 MonatenOriginalÜbersetzung

Really good casino!! Lots of games to choose from and you can play all of them on bonus. Customer support very responsive and solved any issues quickly.

Ich habe mehrmals bei Dolfwin gespielt, tolles Spiel und tolle Boni. Außerdem kann man jedes Slot-Spiel spielen, was nett ist. Ich fand den KYC-Prozess sehr fair und schnell.
I have played at Dolfwin several times, great game play and bonuses. Also you can play any slot game, which is nice. I found the KYC process to be very fair, quick to process.

Ich habe mit diesem Casino keine negativen Erfahrungen gemacht.
I have not had any negative experiences with this casino..

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SusieQ

Junior Anfänger

Kanada

LuckyElf Casino

vor 8 MonatenOriginalÜbersetzung

Seems like there is a pattern of difficulty to verify your account, also agree that the messages from support are not helpful. I contacted support, they told me to write a letter indicating my deposit details, after submitting screen shots, bank statement, gigadat email confirmation. The letter also was rejected, even though they asked me to write this. Talk about running around in circles. I have played at other Hollycorn casinos which were always pretty good, unfortunately, this is a bad apple...

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viele Spiele zum Spielen
lots of games to play

Sehr unprofessioneller Support, nicht in der Lage, bei der Verifizierung zu helfen, es war ein wochenlanges Hin und Her, bei dem die Auszahlungsanfrage immer storniert wurde.
very unprofessional support, not able to help with verification, its been weeks of going back and forth with them always cancelling the withdrawal request..

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SusieQ

Junior Anfänger

Kanada

Wild Tokyo Casino

vor 9 MonatenOriginalÜbersetzung

Well I see that many players are finding it very difficult to get verified at this casino, I would have to agree as to after posting many document, etc to the site, they keep asking me for the same documents again. It too bad as the game play was good, the verification/withdrawal time, way too long. Players being to feel harassed by unreasonable requests for more documents. The really good casinos I have played at get your account verified in minutes, as well as payments sent the same day. They know what they are doing, based on the duplicate requests in the verification process, they come across as not being very good at their business. The casino continues to write and ask for a legal document to be displayed the way they wish it to rather than the way its produced by the bank. The bank uses my legal first name, I go by my third name..

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Gute Spielauswahl und Spielablauf waren auch anständig.
good game selection and game play was also decent.

Die Überprüfung des Kontos vermittelt dem Kunden den Eindruck, dass er keine Ahnung hat, was er tut, es sei denn, es ist seine Strategie, den Anschein zu erwecken, keine Dokumente zu haben.
verification of the account, gives the client the impression they have no idea what they are doing, unless appearing to not have documents is their strategy.
Schlechte Kommunikation seitens des Casinos führt zu einer frustrierenden Situation, Spieler erinnern sich immer an ihren letzten Eindruck von einem Casino, die Überprüfung/Auszahlung ist ein solcher Prozess.
poor communication from the casino, results in frustrating situation, players always remember their last impression of a casino, the verfication/withdrawal is one such process.

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Wild Tokyo Casino

vor 9 Monaten

Dear SusieQ,

Thank you for taking the time to share your feedback regarding your experience at Wild Tokyo Casino. We genuinely appreciate your input and would like to extend our sincere apologies for any inconvenience you may have encountered during the verification process.

We understand the importance of a seamless and efficient verification process, and we regret that we fell short of your expectations in this regard. Your feedback is invaluable to us, and we are committed to addressing the issues you raised to improve our services.

Please, be informed that before receiving a pay-out, players need to undergo the verification process.

Wild Tokyo would like to inform you that the KYC verification process is a standard procedure, which takes place in casinos, and we are not an exception.

After providing all the requested documents and successfully passing the verification, your withdrawal request will be processed, and you will be notified via email regarding the results.

We understand that this procedure might be exhausting, however, please note that the requested documents by our Financial Department represent a proof of establishing your identity. In this way, we are making sure to protect you and your account in the future.

In case you have other questions related to the verification or financial processes, you can always reach directly our KYC department via email.

If you need any clarifications, please contact us by our Live-Chat or email address of the Support Team. Our support agents are 24/7 available to assist you!

Thank you for understanding,
Wild Tokyo Casino Representative.

SusieQ

Junior Anfänger

Kanada

RocketPlay Casino

vor 1 JahrOriginalÜbersetzung

This casino has the worst rtp I have seen... I played a balance of 214, was lost before I was able to play thru 250. This means that the session rtp was 15%, when the games supposedly are at least 94% rtp, so something stinks on this... Live chat useless

Die Seite bietet eine gute Auswahl an Spielen
site is okay selection of games

Schreckliches RTP und Gameplay, ich würde nie wieder auf dieser Seite einzahlen, es ist eine Schande, was mit Dama NV passiert, da es früher ein gutes Gameplay gab, aber das habe ich jetzt schon eine Weile nicht mehr gesehen. Das sollte ich meiden.
Terrible RTP and game play, I would never deposit at this site again, its a shame what is happening with Dama NV, as it used to have good game play but have not seen that for a while now..to be avoided..

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RocketPlay Casino

vor 1 Jahr

Thank you for taking the time to share your feedback regarding our casino. We are sorry to hear that your experience did not meet your expectations. We would like to clarify that winning in a casino is always random and never guaranteed. Our casino operates fairly and transparently, and we hold a valid license which can be verified on our website.

We apologize for any inconvenience you may have experienced and hope that you will give us another chance to provide you with a positive gaming experience. To investigate the situation further, please provide us with your email address or feel free to reach out to our support service directly: support@rocketplay.com

SusieQ

Junior Anfänger

Kanada

Highroller Spielbank

vor 1 JahrOriginalÜbersetzung

Just the best casino, very fair, lots of games to choose from. Payouts are quick and instant. Always a great time playing here.

Spiele bieten spannende und interessante Ergebnisse
Games provide an exciting and interesting outcomes
Sehr schnelle Auszahlungen
Very fast payouts
Tolle Angebote, Freispiele beim Spielen
Great offers, free spins while you play

Ich bin in Bezug auf Casinos sehr wählerisch und kann nichts Negatives über dieses Casino sagen.
I am very fussy with respect to casino's and I have nothing negative to say about this casino.

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SusieQ

Junior Anfänger

Kanada

Slotbox Casino

vor 1 JahrOriginalÜbersetzung

Not sure what level of rtp the casino is using but I decided to try them again as they do great on customer service. And upgraded my review score!! After another deposit - third my rtp for the site is 58.44% . I noticed a delay/pause on the return of the game results while playing. This can be very detrimental to game results.

Viele Spiele und Einzahlungsmethoden
Lots of games and deposit methods

Ich möchte den RTP ihrer Spiele sehen.
Like to see RTP of their games.

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Slotbox Casino

vor 1 Jahr

Hey Susie, can you please provide me with a message your account details so I can have a look at your RTP numbers?

When it comes to RTP, that's nothing we can take credit or blame for I'm afraid. As a licensed casino, we have no control over the outcome of the games, so if you have a low or high RTP and hit frequency that's nothing we can do anything about. With that said, we wouldn't want to either as that would remove the random element of gambling which makes it fun and exciting.

SusieQ

Junior Anfänger

Kanada

SpinCity Casino

vor 1 JahrOriginalÜbersetzung

The verification of an account is terrible, have been at this several weeks and reading the reviews below, of stealing from people is very disturbing. I had provided my id and they lost it, this was provided to them on June 24, 2023. They wanted me to add my documents back again, its not very good at all. I am going to have to report this to the police as its a big concern that identity theft may occur from playing at their casino...

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Viele gute Spiele, bei denen man auch gewinnt. Wenn man jedoch nie bezahlt wird, ist das bedeutungslos.
Lots of good games, wins on them too....however if you never get paid, its meaningless...

Die Überprüfung und Zahlung wird nie abgeschlossen und sie haben mich nicht bezahlt. Ich habe am 23. Juni 2023 eine Auszahlung beantragt und mein Konto immer noch nicht verifiziert ... es war ein Albtraum, ich stimme zu, der Kundenservice ist schrecklich und inkonsistent. Ist das ein lizenziertes Casino?
verification and payment never gets completed and they have not paid me. I requested a withdrawal June 23, 2023 and still have not gotten my account verified...its been a nightmare, I would agree customer service is terrible, inconsistent. Is this a licensed casino?

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SusieQ

Junior Anfänger

Kanada

VooZaZa Casino

vor 1 JahrOriginalÜbersetzung

Games are not working on this site, when I contacted support I received a response that they dont track ip or data.. Completely missed solving anything. No live support

Viele Spiele und Spieleanbieter
Lots of games and gaming providers

Die meisten Spiele werden überhaupt nicht bei allen Dienstanbietern geöffnet. Viele versucht, es kommt nie eine Verbindung zustande. Es wird nie eine Fehlermeldung angezeigt. Ist das ein legitimes Casino? Lizenziert?
Most games dont open at all across all service providers. Tried many never establishes a connection. No error message is ever seen. Is this a legitimate casino? Licensed?

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SusieQ

Junior Anfänger

Kanada

LevelUp Casino

vor 2 JahrenOriginalÜbersetzung

The casino does not flag a duplicate account created in error. Then state they can terminate you but will still allow a deposit. Threaten you with termination and when asked to have deposit refunded they will apply the rules which at the same time insist you play even though they also tell you the account will be terminated. Good casinos dont accept a deposit when a duplicate account exists and also have checks in place to not create the duplicate account in the first place

Mehr darüber lesenWeniger darüber lesen

Nichts mit Dama nv Casinos..
Nothing with Dama nv casinos..

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susieqs Rezensionen

Casino Guru

Wir wollen, dass die Spieler das Glückspiel verstehen.

iWild Casino

Dolfwin Casino

LuckyElf Casino

Wild Tokyo Casino

RocketPlay Casino

Highroller Spielbank

Slotbox Casino

SpinCity Casino

VooZaZa Casino

LevelUp Casino

susieqs Rezensionen

Casino Guru

Wir wollen, dass die Spieler das Glückspiel verstehen.

iWild Casino

Dolfwin Casino

LuckyElf Casino

Wild Tokyo Casino

RocketPlay Casino

Highroller Spielbank

Slotbox Casino

SpinCity Casino

VooZaZa Casino

LevelUp Casino

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