bufalo42s Rezensionen

Casino Guru

Wir wollen, dass die Spieler das Glückspiel verstehen.

vor 2 MonatenOriginalÜbersetzung
Possible 10 business days after casino finance department approve my withdrawal by bank transfer to complete the withdrawals is unreal in these days, it seems suspicious.
  • Lot of providers
  • Decent withdrawal limits by week
  • After finance department approved the withdrawal ,can take 10 business days to have my winnings by bank transfer
Rollero Casino
vor 1 Monat
Hello Bufalo42,

Thank you for sharing your feedback. We understand that timely withdrawals are important to our players, and we apologize for any frustration caused by the processing time.

While we strive to process withdrawals as quickly as possible, bank transfer times can vary depending on financial institutions and other external factors. Our finance team works diligently to ensure all transactions are secure and compliant with regulations.

We appreciate your patience and value your trust. If you have any concerns or need further assistance, please feel free to reach out to our support team at vip@rollero.com

Best Regards,

The Rollero Team
vor 11 MonatenOriginalÜbersetzung
Just another casino that don't pay in the timeframes they promise to do.
Livechat agents useless,despite being friendly, and with so small withdrawal limit by day, still struggling to process the withdrawals on time.
Request a withdrawal in 25 April, and still processing.
Mehr darüber lesenWeniger darüber lesen
  • Lots of providers
  • Easy navigation
  • Slow withdrawals
  • Withdrawals timeframes doesn't,t correspond what the casino promise.
NovaJackpot Casino
vor 11 Monaten
Hello,

We sincerely apologize for the delay in withdrawal.

We are very happy to see that your withdrawal was indeed processed on our end.

Please reach out to our support team 24/7 if you have any further questions.

Kind Regards,
NovaJackpot Team
vor 1 JahrOriginalÜbersetzung
Hi.my last review from this casino was rejected because I was complaining about the processing times of verification and withdrawals. In this casino is explicit by his T&C that the withdrawals and verification are processed in 24 hours.
One week my withdrawal pending.
Additional verification is processed by requesting one document by day.
Ask by email all the documents was needed,no answer,I could send all the documents in a row,but they don't work in that way.
Still waiting, and see when is gonna finish this nightmare.
Mehr darüber lesenWeniger darüber lesen
  • Verification process system is very,very,slow.
Wish Casino
vor 1 Jahr
Thank you for your feedback!

Our apologies for your feelings regarding the verification process.

Our team fully understands that the verification process would seem strenuous. In accordance with the Terms and Conditions, we verify the identity and contact information of our customers to ensure their security.

In some cases, relating to the Terms and Conditions we may request additional documentation. You may find this frustrating but it is important to secure you, prevent money laundering, and other illegal activities.

Please note that we will contact you by email as soon as the additional documentation is checked by the Verification department.

If you have any further questions, feel free to contact us via email or live chat.

Kind regards,
WishCasino team
vor 1 JahrOriginalÜbersetzung
If wasn't, a little issue with my verification,I could rate the casino in top level, specially after a few livechats, the agents Sofie and Kate were very helpful and friendly, and help me to complete the verification and be able to withdraw my winnings.
The verification could be a little bit more fast,but after is completed,the cash out take less than 24 hours.
Good layout and a very good number in game providers.
I recommend!
Mehr darüber lesenWeniger darüber lesen
  • Friendly agent staff
  • Lot of games ,running smooth and well
  • Quick payout after verification
  • Long verification processing time
777onfire Casino
vor 1 Jahr
Dear Bufalo42,

Thank you very much for taking the time to share your experience and feedback with us. We are delighted to hear that you've had a positive encounter, especially with our live chat agents, Sofie and Kate. Their commitment to providing helpful and friendly support reflects the high standard of customer service we aim to deliver across our casino platform.

We appreciate your understanding regarding the verification process. While we strive to ensure the security and integrity of all our player's accounts and transactions, we understand the importance of a swift verification process. Please rest assured, we are continually working on improving our procedures to make them as quick and seamless as possible without compromising on security.

It's fantastic to hear that, once verification was completed, you were able to enjoy our quick cash-out process, receiving your winnings in less than 24 hours. Our team works hard to ensure that once all necessary checks are completed, players can access their funds promptly.

We're also thrilled you enjoyed our platform's layout and the extensive range of games provided by numerous reputable game providers. We believe in offering a diverse and quality gaming experience to all our players, and it's gratifying to know we're hitting the mark.

Your recommendation means a great deal to us. It’s players like you who contribute to making our casino a vibrant and welcoming community. We're honored by your support and glad to have met your expectations.

We look forward to continuing to provide you with an enjoyable gaming experience and exceptional service. Should you need any more assistance or have further feedback, please don’t hesitate to reach out.

Thank you once again for your kind words and for choosing our casino. Here’s to many more enjoyable moments and wins!

Warmest regards,
777onfire
vor 1 JahrOriginalÜbersetzung
Casino with this rating at least should respect is own rules. Withdrawals processed in 3 business days is a lie.
Went to livechat ask if was any problem with my withdrawal and they answered that I have to wait, then tried to kick me out, arguing that they have some problems in the website and can,t go through with the live chat session and close it. After 30 seconds, have another live chat session and everything was allright.
The emails don't have response.
This rating that casino guru gave is very far from the reality.
Mehr darüber lesenWeniger darüber lesen
  • Lot of providers
  • Long withdrawal process
  • Rude livechat agents
  • Fail to follow is own terms and conditions about the withdrawals
vor 1 JahrOriginalÜbersetzung
Nice casino, lot of providers and games running quick and smooth.
Live chat works well and verification is quick. My rating now is neutral, but could be changed to very good depending of my withdrawal request time process. Just wait and see!
  • Lot of game providers
  • Live chat good
  • Quick verification
  • For now nothing bad.
Spinch Casino
vor 1 Jahr
Dear Bufalo42,

Thank you for taking the time to leave such a positive review of our casino! We're delighted to hear that you're enjoying our wide range of games and that our services are meeting your expectations.

Ensuring a seamless and swift withdrawal process for all our players is of paramount importance to us. We're continuously working to expedite withdrawal requests and make it as convenient as possible.

We're optimistic that your next withdrawal experience will warrant an "excellent" rating. Should you have any suggestions or further feedback, please don't hesitate to let us know. We're always eager to enhance our casino for you.

We wishing you the best of luck in your games!

Warm regards,
Spinch Casino Team
vor 1 JahrOriginalÜbersetzung
Das Casino ist sehr hilfsbereit und rücksichtsvoll gegenüber den Kunden.
Wann immer ich Zweifel an der Verifizierung und Auszahlung per E-Mail klären musste, antworteten sie immer schnell und waren immer sehr bemüht, mir alle Informationen zu geben, die ich wissen musste. Ich habe noch nie eine so angenehme Erfahrung gemacht, was die Reaktionsgeschwindigkeit per E-Mail und auch im Live-Chat betrifft.
Das Gefühl, das ich von Sloterra habe, ist, dass sie sehr professionell sind und ein Vorbild für den Rest der Casinos sind.
Mehr darüber lesenWeniger darüber lesen
  • schneller Scan
  • Ziemlich schnelle Auszahlungen
  • Fantastischer Kundenservice
  • Gute Auswahl an Spielen und Zahlungsanbietern
  • Lediglich das Layout der Website musste modernisiert werden.
Automatische Übersetzung
Sloterra Casino
vor 1 Jahr
Hello, Bufalo42!

Your feedback is very meaningful to us. We are glad to hear that you have received good support from our team.

We are already working on the modernisation of the site, and we will be glad to receive your comments on what would be more convenient for you as a user.

We wish you good luck and big winnings! 💚
vor 1 JahrOriginalÜbersetzung
Ein Casino, das die Bedingungen und Standards, die es seinen Kunden zur Verfügung stellt, nicht einhält, kann nicht betrieben werden. Es muss Seriosität herrschen, denn wenn Kunden alle Regeln einhalten, die das Casino verlangt, sollten sie diese zumindest auch durchsetzen. Ich habe eine Auszahlung von 1000 Euro beantragt, und gemäß den Nutzungsbedingungen, die auf der Website des Casinos ersichtlich sind, heißt es eindeutig, dass nach der KYC-Überprüfung des endgültigen Finanzteils jede weitere Auszahlung innerhalb von 24 Stunden nach der Auszahlung bearbeitet wird Dasselbe . Dies ist nicht geschehen, ich habe eine E-Mail gesendet, um an die Situation zu erinnern, aber ich habe nicht einmal eine Antwort erhalten, also gibt es nichts mehr zu sagen.
Wenn Sie ein Spieler sind, der ein faires und zuverlässiges Casino möchte, spielen Sie nicht bei Smokeace.
Mehr darüber lesenWeniger darüber lesen
  • Es gibt keinen Grund, darauf hinzuweisen, wenn das Casino ehrlich wäre, aber das ist nicht der Fall.
  • Das Casino hält sich nicht an die beschriebenen Bedingungen und Regeln.
Automatische Übersetzung
Smokace Casino
vor 1 Jahr
Dear Bufalo42,

Thank you for sharing your gaming experience at our casino.

Our KYC and support team is always trying to do everything possible to make players enjoy their time at our casino.

Please be advised that withdrawals are processed by the finance department within 24 hours, but withdrawal limits and the period required for this procedure may vary depending on the withdrawal method, the status of the player's account, and other possible factors affecting the withdrawal process.
The Finance Department tries to process all withdrawal requests as quickly as possible and strictly follows the established rules.
Since we value our players, and also strive to get only pleasure from playing in our casino.

In your case, the finance department was unable to process your withdrawal request because you canceled it and unfortunately lost all your funds. We are very sorry about your loss.

We are looking forward to seeing you again! Wishing you good luck!

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@smokace.com
We are always happy to help you.
vor 2 JahrenOriginalÜbersetzung
Viele Anbieter, schnelle Verifizierung, superschnelle Auszahlung per Skrill. Jedenfalls alles so wie es gemacht werden soll. sehr gut
  • viele Anbieter
  • schneller Check
  • Effektives und schnelles Heben
  • nichts zu zeigen
Automatische Übersetzung
21bit Casino
vor 2 Jahren
Hello Bufalo42,

Thank you for taking the time to share your feedback with us!

We're happy to know you're enjoying your experience with 21bit :)

We wish you wonderful gameplay!

Sincerely, 21Bit Casino
vor 3 JahrenOriginalÜbersetzung
Ich dachte, dass ich in diesem Casino gute Erfahrungen machen würde, basierend auf der Bewertung des Casino-Gurus, aber leider hat dieses Casino, wie ich es gewohnt bin, viele Schwierigkeiten bei der Auszahlung von Gewinnen. Ich habe es geschafft, 1500 Euro zu gewinnen, aber der Überprüfungs- und Zahlungsvorgang ist schmerzhaft, der Chat löst nichts. Ich verstehe nicht, warum ich 3 Abhebungen von jeweils 500 Euro per ezeewallet machen kann, aber nach Erhalt der E-Mail zahlten sie alle zwei Tage jede Abhebung von 500 Euro, eine Strategie, die für mich funktionierte, weil ich die Geduld mit dem daraus resultierenden Warten verlor bei der Stornierung meiner Abhebungen und der Ausgabe meines Guthabens von 500 Euro. Das beweist nur, dass das Casino nicht über die finanziellen Mittel verfügt, um schnell zu bezahlen, also wird es das letzte Mal sein, dass ich darin spiele.
Mehr darüber lesenWeniger darüber lesen
  • viele Anbieter
  • Langsame Zahlungen und langsame Überprüfung
  • Chat löst nichts
  • Stufenweise Zahlungspolitik ohne Logik.
  • Nur für geduldige Spieler, um ihre Gewinne zu erhalten
Automatische Übersetzung
Rolling Slots Casino
vor 3 Jahren
Dear Bufalo42,

Thank you for your opinion, but let's take a closure look at your case.

As we know, you requested withdraw via eZeeWallet (the same as user Alex1braun).

Your account was successfully verified on 5th April, and according to our rules:

- All withdrawal requests are processed by the financial department within 24 hours after the successful identity and account verification, Monday - Friday 9.00-18.00 (GMT+3).

On 6th April, our Financial Team, tried to proceed your withdrawn, but they met with error: Registered Customer is no longer exists for Buf*****mail.com

Our Department immediately contacted you and ask to check if all the details were specified correctly. Your withdrawal was postponed due to a mistake, made by you.

Also, please be inform that Customer Support Team is not involved in Financial Department duties.

We kindly ask you to check out our T&C's, that you accepted, when you registered at our casino.

One of these rules is:
9.2 There is a limit of 3 simultaneous withdrawal requests.

Based on all these, we can clearly state what your review does not reflect all details of situation.

Kind Regards,
Rolling Slots Casino Representative.
Weitere Bewertungen anzeigen (+10)
Es werden 1 – 10 von 14 Bewertungen angezeigt
1 2
Forum_alt
Beteiligen Sie sich an unserem Diskussionsforum und treffen Sie dort Casinospielerinnen und Spieler aus der ganzen Welt.
Trustpilot_flash_alt
Was halten Sie von Casino Guru? Ihr Feedback teilen
Abonnieren Sie unseren Newsletter über die neuesten Boni ohne Einzahlung, Spielautomaten und vieles mehr.