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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Beschwerde wurde beantwortet von Tomas Biscuit

Deutsch
Thanks to both parties for your responses.Dear Kaylynn from Yakuzabet Casino,... vor 3 Stunden
Dear mrdbriscoe,Thanks for the update.Have you learned why your request was c... vor 3 Stunden
Thanks for the explanation.I understand the situation must be frustrating.Kin... vor 3 Stunden
Dear ubleeks,We are extending the timer by 7 days. Please, be aware that in c... vor 3 Stunden
Dear limaasol1,We are extending the timer by 7 days. Please, be aware that in... vor 3 Stunden
Dear Andreidinamo,Based on the information you provided here https://casino.g... vor 3 Stunden
Dear Hallooo,We are extending the timer by 7 days. Please, be aware that in c... vor 4 Stunden
Dear claudepais,We are extending the timer by 7 days. Please, be aware that i... vor 4 Stunden
Dear alessandrolandix,We are extending the timer by 7 days. Please, be aware ... vor 7 Stunden
Dear evangreen13,We are extending the timer by 7 days. Please, be aware that ... vor 7 Stunden
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