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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Beschwerde wurde beantwortet von Tomas Biscuit

Deutsch
Dear rinkgloj,We are extending the timer by 7 days. Please, be aware that in ... vor 21 Stunden
Dear Lizanie,We are extending the timer by 7 days. Please, be aware that in c... vor 21 Stunden
Dear kjayyy,We are extending the timer by 7 days. Please, be aware that in ca... vor 22 Stunden
Dear 1uvukindkreations,We are extending the timer by 7 days. Please, be aware... vor 2 Tagen
Dear abhishek_hex,We are extending the timer by 7 days. Please, be aware that... vor 2 Tagen
Dear drainedgod,We are extending the timer by 7 days. Please, be aware that i... vor 2 Tagen
Dear Ownerlml,Was your payout from 18/12/2024 processed already?From what I g... vor 2 Tagen
Dear venlaisosaari,Could you please share with me your communication with cas... vor 2 Tagen
Dear rdns67,In case the wrong currency is used in a crypto transaction, we mi... vor 2 Tagen
Thank you very much, krystchil, for providing the necessary information. I wi... vor 2 Tagen
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