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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Beschwerde wurde beantwortet von Tomas Biscuit

Deutsch
Dear berrygs,Thank you very much for submitting your complaint. I’m sorry to ... vor 8 Stunden
Dear Jade82au,Thank you very much for submitting your complaint. I’m sorry to... vor 8 Stunden
Dear pamelapop9105,Thank you very much for submitting your complaint. I’m sor... vor 8 Stunden
Dear Miezemauz,Thank you very much for submitting your complaint. We are sorr... vor 8 Stunden
Dear jony90,Thank you very much for submitting your complaint. I’m sorry to h... vor 8 Stunden
Dear Imjjj,We are extending the timer by 7 days. Please, be aware that in cas... vor 2 Tagen
Dear casinotester,We are extending the timer by 7 days. Please, be aware that... vor 2 Tagen
Dear StefanoGatti,We are extending the timer by 7 days. Please, be aware that... vor 2 Tagen
Dear dstanton029,We are extending the timer by 7 days. Please, be aware that ... vor 2 Tagen
Unfortunately, the player has not responded to our messages and questions. Co... vor 2 Tagen
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