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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Beschwerde wurde beantwortet von Tomas Biscuit

Deutsch
Dear vasosou6712,We are extending the timer by 7 days. Please, be aware that ... vor 20 Stunden
Dear markalex,Please understand that at this stage of your complaint, we depe... vor 22 Stunden
Dear vlastimil797,Thank you very much for submitting your complaint. I’m sorr... vor 22 Stunden
Dear k75qmfgd8v,Thank you very much for submitting your complaint. I’m sorry ... vor 22 Stunden
Dear chris202087,Thank you very much for submitting your complaint. I’m sorry... vor 22 Stunden
Thanks for your reply.Unfortunately, without sufficient evidence, there is li... vor 22 Stunden
Dear Logsboz1234,We're glad to hear that your payout reached you. We'll go ah... vor 22 Stunden
Dear nicy,thanks for your reply.Could you please explain whether you activate... vor 23 Stunden
Thank you for your reply, stas1. As you might know, our forum Casino.guru, de... vor 23 Stunden
Thanks for the update.When applying for the self-exclusion, clearly state the... vor 23 Stunden
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