Jonny Jackpot Casino - Der Spieler hat Probleme mit seinem Rückzug.

not paid because of bonus they bless I had deposited 10 euros and 10 euros bonus I had played it around so I still get 500 euros what now

niet uitbetaald vanwegen bonus zegen ze ik had 10 euro gestort en 10 euro bonus ik had het rond gespeeld dus krijg ik nog 500 euro wat nu

Dear Roger,

Thank you for contacting Casino Guru. I'm sorry to hear that you've been having difficulties with your withdrawal. However, I will have to ask you to be a bit more specific so I can better imagine what the problem is.

Best regards,

Peter

Dear Roger,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply and provide the required information in the given time frame, we will reject your complaint.

Best regards,

Peter

Unfortunately, we’re rejecting this complaint because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.