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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Beschwerde wurde beantwortet von Veronika Lash

Deutsch
We’ve reopened this complaint at the request of Vmpgambler. This is the email... vor 1 Jahr
Dear levishyska,Since the casino has not blocked your account due to France b... vor 1 Jahr
Thank you very much, viveksinghtyagi7865, for providing all the necessary inf... vor 1 Jahr
Unfortunately, the player has not responded to our messages and questions. Co... vor 1 Jahr
Unfortunately, the player has not responded to our messages and questions. Co... vor 1 Jahr
Unfortunately, the player has not responded to our messages and questions. Co... vor 1 Jahr
Dear kjkevjones11,Thank you for your email with the screenshots. I fully unde... vor 1 Jahr
Dear santonastasofabio,I'm glad to hear that your issue has been resolved suc... vor 1 Jahr
Dear akashdeepchhetri,I'm glad to hear that your issue has been resolved succ... vor 1 Jahr
Thank you very much, xray200, for providing all the necessary information. I ... vor 1 Jahr
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