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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Beschwerde wurde beantwortet von Tomas Biscuit

Deutsch
Thank you very much, betzebub11, for providing the necessary information. I w... vor 1 Jahr
I can understand this might get confusing, but the bonuses with a match of 10... vor 1 Jahr
We’ll proceed to reject this complaint as per the player’s explicit request. ... vor 1 Jahr
Thanks for your patience.Let me remind you that without verifying your accoun... vor 1 Jahr
Thank you very much, brandywhaley28, for providing the necessary information.... vor 1 Jahr
I wish I could be of more help. Even though we couldn't help you with this ca... vor 1 Jahr
Due to the aforementioned reasons, this complaint will now be rejected. Thank... vor 1 Jahr
Dear d6hc9dryxh,Unfortunately, I would like to inform you that since this cas... vor 1 Jahr
Dear MrSantosh03,I'm glad to hear that your issue has been resolved successfu... vor 1 Jahr
Dear Manda19,I'm glad to hear that your issue has been resolved successfully.... vor 1 Jahr
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