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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Beschwerde wurde beantwortet von Veronika Lash

Deutsch
Dear Fravr,I'm glad to hear that your issue has been resolved successfully. I... vor 1 Jahr
Thank you very much, Xotin35, for providing all the necessary information. I ... vor 1 Jahr
Thank you for the fast response.Unfortunately, we don't have a branch dealing... vor 1 Jahr
Thank you very much, jzaf, for providing all the necessary information. I wil... vor 1 Jahr
Thank you very much, Glamors12, for providing all the necessary information. ... vor 1 Jahr
Kindly note that the reason does matter. Moreover, as I mentioned before, you... vor 1 Jahr
Thank you very much, olveraberenice27, for providing all the necessary inform... vor 1 Jahr
Unfortunately, the player has not responded to our messages and questions. Co... vor 1 Jahr
Unfortunately, the player has not responded to our messages and questions. Co... vor 1 Jahr
Thank you very much, carlex22, for providing all the necessary information. I... vor 1 Jahr
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