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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Beschwerde wurde beantwortet von Tomas Biscuit

Deutsch
Dear Sami,I tried to contact the casino repeatedly but without success. I’m a... vor 2 Jahren
It's all right! I am glad you received your winnings in the end! Thank you fo... vor 2 Jahren
I am glad to hear you received your winnings, Frank! Thank you for letting us... vor 2 Jahren
I am glad to hear you received your winnings, Daniel! Thank you for letting u... vor 2 Jahren
We appreciate the casino's act of goodwill to credit magnusovitch the amount ... vor 2 Jahren
Dear Donald, I apologize, but since we haven’t received any response from the... vor 2 Jahren
Unfortunately, we’re rejecting this case because the player hasn’t responded ... vor 2 Jahren
I am glad to hear you managed to reach an agreement with the casino regarding... vor 2 Jahren
Dear Wollygog,Thank you for using the Casino Guru complaint resolution center... vor 2 Jahren
Dear Melanie, I tried to contact the casino repeatedly but without success. I... vor 2 Jahren
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