Platincasino - Der Spieler fordert eine Rückerstattung der Einzahlungen an.

Unfair, unfriendly, does not abide by legal process! After I found out that Platincasino does not have a license for Austria, I sued and was right. Platincasino still refuses to refund my losses!

Unfair, unfreundlich ,hält sich nicht an Gerichtsverfahren! Nachdem ich erfahren habe dass Platincasino keine Lizenz für Österreich besitzt habe ich geklagt und Recht bekommen . Platincasino weigert sich bis heute meine Verluste zurück zu erstatten!

Dear marioara,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Unfortunately, we at Casino.Guru don’t deal with complaints related to licensing regulations and policies. I understand your point, but, sadly, we’re not in a position to help you. We are an independent online casinos database that acts as a mediator in resolving players’ disputes. We have no authority to enforce the legality of rules.

Unfortunately, in this case, we are not able to help you and you have no right for refund of your deposits. I can only recommend you to do better research next time and play only in those casinos licensed by your country. 

Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint as unjustified. I wish I could be of more help. Thank you in advance for your reply and understanding.

Best regards,

Petronela

Thank you very much, I kindly ask you to delete my post.

Warm greetings

Vielen lieben Dank, ersuche höflichst mein Beitrag zu löschen.

Liebe Grüße

We’ve rejected this complaint as per the player’s explicit request. Sorry, we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help.