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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Beschwerde wurde beantwortet von Veronika Lash

Deutsch
We’ve reopened this complaint at the request of nusmahti. We would like to al... vor 1 Jahr
We’ve reopened this complaint due to the email received from the player. TheS... vor 1 Jahr
Dear mothiram,I'm glad to hear that your issue has been resolved successfully... vor 1 Jahr
Unfortunately, we do not have the authority to cancel your self-exclusion. Yo... vor 1 Jahr
Dear Barbarao3,I'm glad to hear that your issue has been resolved successfull... vor 1 Jahr
Dear don4yk,I'm glad to hear that your issue has been resolved successfully. ... vor 1 Jahr
Dear mprovod,I'm glad to hear that your issue has been resolved successfully.... vor 1 Jahr
Dear LUCSCOTT,I'm glad to hear that your issue has been resolved successfully... vor 1 Jahr
Dear Tadejusee,I'm glad to hear that your issue has been resolved successfull... vor 1 Jahr
If you gambled away all the money in your account, I am afraid there is nothi... vor 1 Jahr
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