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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Beschwerde wurde beantwortet von Tomas Biscuit

Deutsch
Dear Glombardo, We're glad to hear that your issue has been resolved. We'll g... vor 3 Monaten
I apologize for the delay.We received evidence from the casino regarding thei... vor 3 Monaten
Thanks for the update. I hope your partner will receive the refund of the dep... vor 3 Monaten
Thank you very much, kkff700132, for providing the necessary information. I w... vor 3 Monaten
Dear lololita5, I’m really pleased to hear that your issue has been resolved.... vor 3 Monaten
Thank you very much, DollyRocka, for providing the necessary information. I w... vor 3 Monaten
Dear Alina2000,I'm glad to hear that your issue has been resolved successfull... vor 3 Monaten
Thanks for the confirmation.Sadly, since you have played your winnings, I’m a... vor 3 Monaten
Dear Jozek1608,I'm glad to hear that your issue has been resolved successfull... vor 3 Monaten
Thanks for the replyPlease check our article explaining "How slot machines ar... vor 3 Monaten
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