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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Beschwerde wurde beantwortet von Tomas Biscuit

Deutsch
SeargentSlotty,The game history we investigated shows you started your play s... vor 2 Jahren
Dear azd316947, I apologize, but since we haven’t received any response from ... vor 2 Jahren
Wonderful news ailtonledres89. I am glad that in the end, the casino managed ... vor 2 Jahren
Dear Alma-Esteri, I apologize, but since we haven’t received any response fro... vor 2 Jahren
Thanks for letting us know, swedenpfc.Unfortunately, since you requested the ... vor 2 Jahren
Awesome news, Rover2547! I am glad you received your winning and applaud the ... vor 2 Jahren
Dear costelo, I apologize, but since we haven’t received any response from th... vor 2 Jahren
Unfortunately, we’re rejecting this case because the player hasn’t responded ... vor 2 Jahren
Unfortunately, we’re rejecting this case because the player hasn’t responded ... vor 2 Jahren
Hello Canaberto,I am sorry for the whole situation. As the casino provided us... vor 2 Jahren
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