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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Beschwerde wurde beantwortet von Tomas Biscuit

Deutsch
Hello all,we had a look at the evidence and we have to conclude that 'delayin... vor 2 Jahren
Dear bakelos, I apologize, but since we haven’t received any response from th... vor 2 Jahren
Hello JessD,That's a relief! Thanks for letting us know. As the complaint has... vor 2 Jahren
Hello Shyrio, We’ve been informed about the decision of the regulator with ju... vor 2 Jahren
Thank you for using the Casino Guru complaint resolution center. We are glad ... vor 2 Jahren
Unfortunately, we’re rejecting this case because the player hasn’t responded ... vor 2 Jahren
Thanks for the clarification to the Casino Kakadu team.Awesome news, rastakil... vor 2 Jahren
Thanks, danilomapelli, for the reply. Unfortunately, after gathering all the ... vor 2 Jahren
I am glad to hear you received your winnings, jgorney525! Thank you for letti... vor 2 Jahren
Dear bmwatanasov98, I apologize, but since we haven’t received any response f... vor 2 Jahren
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