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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Beschwerde wurde beantwortet von Tomas Biscuit

Deutsch
Awesome news, brunoob! As the complaint has been successfully resolved, we wi... vor 2 Jahren
Awesome news, Tolga! As the complaint has been successfully resolved, we will... vor 2 Jahren
Moritz,I am afraid the casino won't change their mind and thus we will close ... vor 2 Jahren
Hello all,After internal discussion, we believe the evidence the casino provi... vor 2 Jahren
Dear Lindsey, I apologize, but since we haven’t received any response from th... vor 2 Jahren
Dear BeatrixSz81,I apologize, but since we haven’t received any response from... vor 2 Jahren
Nicolas,I tried to get in touch with the casino repeatedly but without succes... vor 2 Jahren
Venkatesh,Since we haven’t received any response from the casino regarding th... vor 2 Jahren
Hello Mahaxo,Since we haven’t received any response from the casino regarding... vor 2 Jahren
Dear all,Even if we assume the issue has been resolved, we haven't received a... vor 2 Jahren
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