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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Beschwerde wurde beantwortet von Tomas Biscuit

Deutsch
Dear 2511cal,I'm glad to hear that the casino decided to accept your driver's... vor 1 Jahr
Dear nix1,I'm glad to hear that your issue has been resolved successfully. I ... vor 1 Jahr
Dear Eskimee,I'm glad to hear that your issue has been resolved successfully.... vor 1 Jahr
I checked the email from you and unfortunately, this changes little from our ... vor 1 Jahr
I am sorry but we won't be able to help you with the issue.If you disagree wi... vor 1 Jahr
Thanks for the confirmation,I am sorry but we won't be able to help in this s... vor 1 Jahr
Dear LizzieCG, from our standpoint, there is not much more we could do since ... vor 1 Jahr
Thank you very much, mindykbarrett, for providing the necessary information. ... vor 1 Jahr
Please understand that if you only placed bets on sports betting and your acc... vor 1 Jahr
Thank you very much, Gazrun, for your reply. I will now transfer your complai... vor 1 Jahr
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