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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Beschwerde wurde beantwortet von Veronika Lash

Deutsch
Unfortunately, the player has not responded to our messages and questions. Co... vor 11 Monaten
Unfortunately, the player has not responded to our messages and questions. Co... vor 11 Monaten
Thank you very much, nicky84h, for providing all the necessary information. I... vor 11 Monaten
Dear ericleo,I'm glad to hear that your issue has been resolved successfully.... vor 11 Monaten
Dear bell2410,Unfortunately, we have come to a point, where we are not able t... vor 11 Monaten
Dear Lucygal,after a thorough investigation, we came to the conclusion that w... vor 11 Monaten
Thank you very much, Pranay_kr, for providing all the necessary information. ... vor 11 Monaten
Thank you very much, halme00, for providing all the necessary information. I ... vor 11 Monaten
Dear Pascal107,I'm glad to hear that your issue has been resolved successfull... vor 11 Monaten
Thank you very much, racheva96, for providing all the necessary information. ... vor 11 Monaten
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