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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Beschwerde wurde beantwortet von Tomas Biscuit

Deutsch
Hello Tobias111, and thanks for the confirmation.As the complaint has been su... vor 2 Jahren
Hello all,Even if we’ve assumed that the issue has been resolved, without con... vor 2 Jahren
Hello all,Unfortunately, we’re rejecting this case because the player hasn’t ... vor 2 Jahren
Hello all,Even if we’ve assumed that the issue has been resolved, without con... vor 2 Jahren
Dear Amanda, Thank you for using the Casino Guru complaint resolution center.... vor 2 Jahren
Hello all,We are glad your account has been verified and your withdrawal was ... vor 2 Jahren
Dear BrianS, I tried to contact the casino repeatedly but without success. I’... vor 2 Jahren
Awesome news, Jarred! As the complaint has been successfully resolved, we wil... vor 2 Jahren
Dear Simona,I apologize, but since we haven’t received any response from the ... vor 2 Jahren
I am glad to hear you received your winnings, LucasBerghmans! Thank you for l... vor 2 Jahren
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