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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Beschwerde wurde beantwortet von Tomas Biscuit

Deutsch
I understand this must be disappointing to you but we cannot intervene in iss... vor 1 Jahr
Unfortunately, the player has not responded to our messages and questions. Co... vor 1 Jahr
Unfortunately, the player has not responded to our messages and questions. Co... vor 1 Jahr
Thank you very much, Bensoli655, for your reply. I will now transfer your com... vor 1 Jahr
Dear wiki2310,Thanks for your reply.Since you haven't contacted the regulator... vor 1 Jahr
Thank you very much, pacek_nemzetkozi, for providing the necessary informatio... vor 1 Jahr
I wish I could help. I am sorry we could not be of more help on this occasion... vor 1 Jahr
Dear Malaga,I'm glad to hear that your account was permanently blocked and yo... vor 1 Jahr
Dear jitendyadav,We are extending the timer by 7 days. Please, be aware that ... vor 1 Jahr
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