vor 1 Jahr
My congratulations. I would post that casino doesn't pay only if I'm certain though 😀.
I am happy you were not entirely correct at this point ✨.
Silverplay Casino - generelle Diskussion (Seite 5)
vor 1 Jahr
Sicherlich falsch, sie massakrieren mich jeden Tag zu jeder Zeit mit Textnachrichten, ohne dass ich eine Genehmigung gebe, und sie antworten nicht einmal auf den Chat, sie sind beschämend
Automatische Übersetzung
vor 1 Jahr
Hallo. Ich habe vor 14 Tagen eine Auszahlung im Silverplay Casino beantragt. Verifiziert bin ich also alle Unterlagen sind da. Aber das Geld leider nicht. Kann mir jemand Helfen. Vielen Dank.
vor 1 Jahr
Hello.
Long story short - I would submit a complaint.
Read the guide here then submit one:
https://casino.guru/complaints/create
Don't worry it is free!
vor 1 Jahr
Die schlechtesten Casinos, die es gibt, stammen von Bellona NV. Sie tun alles, um Ihre Gewinne mitzunehmen. Um Himmels willen, spielen Sie nicht in diesen Casinos von Bellona NV, GROSSER BETRUG
Automatische Übersetzung
vor 1 Jahr
If I may, I would like to add a link to its safety index - which is quite low plus a link to user feedback calculated as bad. 🙁
Thank you for the warning!
vor 1 Jahr
Hallo, kann mir jemand sagen, wie die Auszahlungen verlaufen und wie lange es gedauert hat? Danke
Automatische Übersetzung
vor 1 Jahr
Hello there.
I suggest you read this thread, all the tips are here. Especially the safety index, and user reviews - both have been mentioned. Browse this thread to see other player's experiences. Honestly, I would be cautious, check out the casino review:
vor 1 Jahr
Hello, have all the people that complained about the waiting times eventually got their money? i have submitted a withdrawal request almost 9 days ago now and nothing. Same copy and paste reply from live chat, should i forget about ever getting paid ? should this casino be blacklisted at this stage?
vor 1 Jahr
This casino does not pay out! beware, do not sign up here, its a scam
Bearbeitet durch den Verfasser vor 1 Jahr
vor 1 Jahr
Hi, I see that you have the same problem as most of the players who have filed a complaint against this casino. However, from what I've seen, almost all of the complaints have been resolved, even though it took quite a long time. I see that you have filed one as well, and I firmly believe that even though it is dragging on, you will eventually get paid.
Anyway, what is the casino's answer to you about it taking quite a long time ? We give casinos 14 days to resolve withdrawal requests. Do you have a fully verified account ?
I'll wait for the answer.
vor 1 Jahr
Yes iv been told my account is verified and they have all the documents needed by live chat, when asked about my withdrawal its the same copy and paste answer from live chat… ‘different department’ ‘its still being reviewed’ ‘keep an eye on your email’…
vor 1 Jahr
I absolutely sympathize with you in this situation because I know what it must be like to keep getting the same answer. It's been 12 days, right? If nothing changes in another two, our team will try to go deeper into the situation and help you. We'll see where it goes. If you have any new information, would it be possible to let us know ?
vor 1 Jahr
12 days now yes, i dont have any new info, apart from logging in every day and asking live chat for an update, and they just say the same thing over and over, very frustrating. So you guys can help when its two weeks?
vor 1 Jahr
Our team will try to do this as the deadline we give casinos to resolve the withdrawal passes. Hopefully it will be successful and everything will be resolved fairly. Fingers crossed. 🤞🤞
vor 1 Jahr
Hi Jaro,
I just recieved the money! it took two weeks but i got it
Del
Bearbeitet durch den Verfasser vor 1 Jahr
vor 1 Jahr
Well, I'm very glad to see you finally got your money. 🎉😊
Two weeks was getting to be quite a lot, so I believe it's a relief for you. However, I would also ask you to confirm this information to Tomas in the complaint, because he is waiting for an answer whether you have received it or not.
Anyway, are you going to stay with this casino or are you going to find another one ?
vor 1 Jahr
Not staying with this one! i closed my account straight away..looking for new one now
vor 5 Monaten
Ich bin von der Service und auch der gewinn Ausgabe sehr zufrieden…. Klar es ist ein Glücksspiel , dass sollte jedem bewusst sein ., natürlich verliert man auch mal, aber im Verhältnis , ist es ein sehr gutes Casino und der Service ist absolut empfehlenswert.
Die Casino Managerin Diana ist immer ansprechbar und absolut kundenfreundlich bei Fragen und Problemen und sie kümmert sich sofort darum.
Mit freundlichen Grüßen
D3NNI5
vor 4 Monaten
That sounds great. May I ask with what kind of issue the support helped you there? It is always great to have good support at an online casino who is able and willing to solve problems, right?
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