vor 4 Monaten
So ich habe ihnen nochmal obwohl sie mir die selbe e mail zugesendet haben einen anderen Adressnachweis als pdf zugesendet ihr system hat es akzeptiert ich hoffe das es dieses mal klappt.
Rolling Slots Casino - generelle Diskussion (Seite 10)
vor 4 Monaten
Dear Sinoo89,
Thank you for sending the updated proof of address! Our team will review it as soon as possible within their working hours—Monday to Friday, 9 AM to 6 PM (GMT +2).
We’ll keep you informed of any updates along the way, and we appreciate your patience and cooperation!
Thank you once again for working with us to complete this step, and please feel free to contact us if you have any questions.
Warm regards,
Rolling Slots Team.
vor 4 Monaten
Liebe Romi ich Verifiziere mich nicht zum erstenmal in einem Casino ich habe es schon etliche male gemacht ich habe auch versucht mit ihnen zu kooperieren aber es wird mir seitens Rolling slots nicht geholfen finden sie das auch nicht merkwürdig das die zugesendeten dokumente erst akzeptiert und dann wieder abgelehnt werden? Ich habe die ganzen Verläufe noch als Screenshots die ich auch ihnen gerne zukommen lassen kann auch hier habe ich schon welche eingefügt wo sie deutlich sehen können das das casino die dokumente erst akzeptiert hat dann aber wiederum abgelehnt hat hier ist eine böse Absicht hinter ich habe diesem casino nicht nur ein dokument mit einem Adressnachweis zugeschickt sondern mehrere erst akzeptieren die es dann lehnen die es wieder ab.
vor 4 Monaten
Hi there.
It appears to me that the casino representative is attempting to assist you, which is not as common as you might believe. Naturally, we do not know why the documents were approved and then denied; yet, thanks to you, perhaps we'll get some insights.
Hope the KYC will soon be over! Would you update us on Monday afternoon?
vor 4 Monaten
Hallo
Ja klar sobald ich mehr weiß lasse ich Sie das wissen.
vor 4 Monaten
We'll be here waiting.
vor 4 Monaten
Hallo Soweit ich das jetzt richtig verstanden habe wurde mein Konto Verifiziert und meine Auszahlung soll laut dem casino für den 05.11 geplant sein ich halte sie weiterhin auf dem laufenden
vor 4 Monaten
Hopefully they will do as promised then.🤞
Which payment method did you use, by the way?
vor 3 Monaten
der casino vertreter versucht was? Jemanden zu helfen ? Es nutzt niemanden ,jemanden zu schreiben dass er seine daten und so weiter senden soll,wenn es sowieso wieder nicht reicht. Ich habe das ganze theater bei rollingsot hinter mir und nie wieder-sie betreiben dort schikane mehr nicht
vor 3 Monaten
And what did you have problems with? I tried to find out if the game issues were solved but he stopped answering until now, so we can only speculate about it. Of course he wrote on the forum that the verification was successful but I don't know how the withdrawal went.
Did you also have problems with the withdrawal or KYC? 🤔
vor 3 Monaten
Hello and good afternoon to everyone ,
I am new here and came to see some commets about Rollingslots.com.
I just made my first withdrawal request and my account was verified .
Any idea/opinion of how many days will pass till i see the money ?
Thanks in advance.
vor 3 Monaten
Hi, welcome.
It probably depends on the payment method you used. So how did you withdraw? Some are faster and some are slower.
Also, casinos don't usually process withdrawals on weekends and with the holidays coming up, I'd probably be prepared for anything.
Of course, if there's a problem and you don't have the money, we give casinos 14 days, you can call us and we'll try to help.
But I'd be glad if you got it as soon as possible. ☘️
vor 3 Monaten
14 days?!?!? Oh my god my friend please dont tell me that i need it. I withdraw via bank account - iban .
They verified it.
Thank you
vor 3 Monaten
That's how much we give the casinos to pay the players before it is possible to use the complaint with us and we would contact the casino.
I'm not saying it has to take 14 days.
When you say the casino verified it, what do you mean please? That the withdrawal has been processed?
vor 3 Monaten
Hello Jaro good evening.
I mean they verified my account ! I gave them the documents immediately after they asked me.
Regarding the withdrawal it says "εκκρεμεί" in greek it means "pending".
1
vor 3 Monaten
So, hopefully soon it will be processed now when your account is verified.
Surely let us know how it goes, please.
vor 3 Monaten
Hello, I would not say there is a reason to be concerned just yet. During the most holy Christmas holidays, one can be prepared for a delay, I guess. May I ask you to be patient, please?
Alternatively, I spot an active casino representative in the beginning of this page; care to use the replay button to ask around? Feel free to try that out, perhaps the person will get back.
vor 3 Monaten
nicht mal über die weihnachtsfeiertage darf eine banküberweisung solange dauern-maximal 5 werktage-alles was länger dauert,hat aus meiner sicht nur einen Grund-das casino will,dass der spieler die auszahlung retour nimmt,und weiterspielt. Und so sein geld verliert!
vor 3 Monaten
Dear Paclmaya,
Thank you for your feedback. We understand your concerns and regret that you’ve had this experience.
Our team want to assure you that we always strive to process bank transfers as quickly as possible. In rare cases, especially during holiday periods, delays may occur due to bank processing times, which are unfortunately beyond our control.
Unfortunately, based on the provided information, we were unable to locate your account in our system. To assist you further and resolve your case, could you please provide us with the following details:
Your username or account ID.
The email address linked to your account.
The approximate date and amount of the withdrawal.
We greatly appreciate your patience and will do everything we can to resolve your issue as quickly as possible.
Kind Regards,
Rolling Slots Team.
vor 1 Monat
Sie sind Diebe. Sie wollen nur, dass Sie reinkommen, und geben Ihnen nie die Boni.
Automatische Übersetzung
vor 1 Monat
Dear mjcantalejo,
We’re sorry to hear about your negative experience and appreciate you taking the time to share your feedback. At Rolling Slots Team, we strive to ensure that all our players receive the bonuses they are eligible for, as outlined in our terms and conditions.
If there was an issue with a bonus not being credited, we would like to investigate this further and resolve it for you. Please reach out to our support team with your account details so we can look into the matter and assist you.
We value your experience and hope to have the opportunity to regain your trust.
Best regards,
Rolling Slots Team.
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