vor 1 Jahr
Nun ja, das war alles nur ein Scherz, denn damals habe ich mehrere Einzahlungen getätigt und nie das versprochene Cashback erhalten, es ist klar, dass es sich um falsche Werbeaktionen handelt. Danke
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Megapari Casino - generelle Diskussion (Seite 4)
vor 11 Monaten
Been here for a year and i bet a lot, sport and slots/roulette...
The good thing is they have saturday 75% bonus, which is really ok..
But they do things that i can't understand.
1- They add remove/deposit payment options(mostly skrill,neteller)
the best way is to use crypto
They do that all the time, they are there then gone and back.
2 - They got really stupid cashback system where u are good until u reach diamond level then u are doomed. FROM 11% cashback, now 0.02 to 0.05%
This is ridiculous. They say it's all wager not like before just loss that count
But i play before and this is nonsense, i spend 1000 and get 1$ cashback. compare to before where i get 110$ .. So this makes me leave them and never play there again.
Idk why they made that but they can't step back levels.. i asked for it.
All other bookies casinos made normal cashback
3- their support answers after 5-10 min on every reply. So u need 20-30 min each time to chat waiting them to reply. They get job done, and they are always there but still.
Bearbeitet durch den Verfasser vor 11 Monaten
vor 11 Monaten
Hi, regarding payment methods, have you checked with support why this is the case and some are added once and then removed again after some time ?
As far as cashback is concerned, it is really quite disadvantageous for players who reach a higher level. Then it's probably best to somehow stay at a lower level to make it worthwhile. I find it quite illogical because it will lose loyal players in my opinion.
In terms of support, it could definitely be better, but there are casinos where it would take a longer time to get an answer, so I don't think it's that bad.
Anyway, thank you for your summary of your experience in the casino, because other players will be able to see it and maybe it will help them in deciding whether to play here. According to your opinion, it probably won't be so and you will search for another casino, am I right ?
vor 11 Monaten
Hello there
Thanks for your detailed feedback, we really appreciate it. It helps us get better!
Dear player, let me explain why the cashback percentage decreases in the very last level. (VIP Cashback)
That's right, when you switch from Diamond Cashback to Vip Cashback, the percentage changes from 11% to 0.05 - 0.25%, but there is a note.
Vip cashback is earned on all bets, whether they are won or lost at the casino, or won or lost on the sportsbook.
So our loyal players always get cashback, even when they win 🙂
Regarding missing payment methods:
It is true that sometimes some payment systems are disabled for deposits and withdrawals. This is due to technical problems; they are usually restored within 2-5 business days.
Bearbeitet durch den Verfasser vor 11 Monaten
vor 11 Monaten
Well if u want to get better learn how to make players happy, and that's not by decrease cashback by 200x when they finally hit some status..
also people don't care about cashback if they won.. the point of cashback (AND THAT'S WHY IT' S CALLED THAT) is to back some % if u lose. Not if u won.
The nonsense is to give 0.05% cashback. That's ridiculous and preposterous.
The whole point of levels is to be better and u just made it worst possible for loyal players... nice one.
That's how u loose players.
I was loyal and spend a lot there, now never gonna put a dime on you.
vor 11 Monaten
I think wording is the problem here, the casino says 0.05-0.25% on all bets (no matter if it's a win or a loss), that's rebate, but it can also be called cashback/rakeback (some casinos do) but rebate is a better way to put it. 0.25% of every single bet placed doesn't sounds bad to me, it sounds like a rebate/rakeback offer to me.
Cashback is more simple: lose a deposit and get cashback, both rakeback and cashback work depending on what kind of player you are, if you tend to wager on really long sessions, then rebate is better, if you play on short sessions and you tend to have a target profit for your balance but tend to lose it all when failing, then cashback is better (this definitely improves your chances in the long run). Still, this offer doesn't sound bad to me, but I suppose it requires tons of wagering to reach that level and I would expect something a bit more generous, with such an offer I would recommend playing exclusively high RTP games, because the offer depends on the bet you make, not house edge % returned back to you (like rakeback). This is the first rebate offer I see from a casino, do every game type truly counts toward it?
Bearbeitet durch den Verfasser vor 11 Monaten
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vor 11 Monaten
Hi, regarding payment methods, have you checked with support why this is the case and some are added once and then removed again after some time ?
Yes on live chat and they do not have clue. The support maybe on email or some official way maybe, but i guess they just had problems technical wise. I checked now and there are skrill,neteller,perfect money,astropay,jeton,visa,mcard, and crypto. They got good amount of opt atm.. at least for deposit.
They remove the additional fee for crypto now also.
As far as cashback is concerned, it is really quite disadvantageous for players who reach a higher level. Then it's probably best to somehow stay at a lower level to make it worthwhile. I find it quite illogical because it will lose loyal players in my opinion.
Also yes. REALLY REALLY disadvantageous and f nonsense. i was happy to reach top level because i spend a lot and only play there for a year and more, but when i saw the % of that it was insane.
They literally give 2$ for 1000 spent ..what I'm suppose to do with that? and u are mad when u loose a lot of money, when seeing 2$ cs you get mad even more trust me. I don't know why they put that. I asked them to decrease my stat, it can't be done.
In terms of support, it could definitely be better, but there are casinos where it would take a longer time to get an answer, so I don't think it's that bad.
It's not. They had good support, im just talking about live chat sometimes.. i guess they msg for many ppl at once or idk.. But when we speak about support, They are even excellent, Even on Whatsapp, Telegram, and Mail.
They even sending WA messages asking if had some questions, concerns, about bonuses betting, deposit withdrawal, or did u like it overall, what would you change..
Anyway, thank you for your summary of your experience in the casino, because other players will be able to see it and maybe it will help them in deciding whether to play here. According to your opinion, it probably won't be so and you will search for another casino, am I right ?
Well, im really sad that there are some things like cashback nonsense, sms confirmation code sending not working for me, and their live chat they probably hire Indian/Bangladesh people so they had to translate chat to answer you..
they are not bad, and they are 24h available , but just u need to wait a lil bit for response sometimes. but not always
But other than That WHICH they are not Major probs, (except cashback system, which i hope they will change) They are one of the best places for betting, and They have good casino/live area with constantly adding new games/things
They miss some BIG providers like pragmatic/microgaming/netent/novomatic or EGT , But they have all others (more than 50 probably. And a lot live ones.
Withdrawal takes 10min literally every time. No % fee on crypto dep/withd, currency change is available for country where u from, and HAVE great App.
So basically the only prob is cashback system and for me sms code (maybe is provider/country prob).
But rather than that they are very very good.
I hope they will fix that soon.
1
vor 11 Monaten
First time i hear about it, but if that's a case that stupid.
Because as u say 'it requires tons of wagering to reach that level and I would expect something a bit more generous'
It's really unfortunate , because they are one of the best places
I wrote post but got message that they need to approve it .. it was long one
vor 11 Monaten
You get 2 bucks returned for 1k wagered, I get 5 bucks for every 10k wagered in rakeback in other casino 😂 do you get any other bonuses besides that rebate offer at that loyalty level or not? In case you get other bonuses I think that would compensate how low the cashback is
vor 11 Monaten
there is weekly fixed % of sport bets cs, but maybe 2-3 % idk exactly.
also there are some points that i sometimes have and sometimes don't ..u can use them on some live games or sportbetting if u transfer them to real money tickets/promocodes. they are not really explained and i don't know how i can obtain them
basically their app is f 300 areas, and stuff u can't really know what is what, there are so many things
but this cs is bugging me ever since i hit max
Bearbeitet durch den Verfasser vor 11 Monaten
vor 11 Monaten
Ich würde es als negative Bewertung belassen, was ihre Bewertung herabsetzt (und das ist das Einzige, was für sie zählt).
Automatische Übersetzung
vor 11 Monaten
Dear player,
We apologize for the disappointing performance of our cashback system at the moment. You are correct that as you progress in levels, the company should offer you even more perks. I have recently had a discussion with the VIP department, and they assured me that the system will be updated soon. The current system is dependent on bet amounts and has a relatively low percentage for short play periods. Please provide us with your account ID, and we will explore ways to enhance your gaming experience with MegaPari.
vor 11 Monaten
Hello
We apologize if our efforts have left a bitter taste. However, it is not accurate to say that the rating is the only thing that matters. At MegaPari, unlike many other casinos, we have a dedicated department specifically created to monitor customers' sentiment and troubleshoot any issues. If you are our existing customer and experiencing any trouble with the platform, please do not hesitate to contact customer.claims@megapari.com. We are here to address any concerns and provide assistance.
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vor 10 Monaten
I opened a case but I want also to add here the issue I'm trying to solve.
Problems with a withdraw through SEPA. I was able to withdraw money yesterday but today, at first was denied and know even the option has disappeared. This is far far to be the quality you expect from a trustable site.
The assistance from their end seems poor. Always the same answer and not really addressing what happens.
I really hope I can solve my problem properly because all what I've played was legit. Deposit via bank account and trying to withdraw the same.
I hope CG will help and also from Megapari stop hiding their methods of withdraw and handle as they should.
vor 10 Monaten
Hello.
Dear goofysandy, we apologize for the difficulties encountered with withdrawals via SEPA.
The fact is that preventive work was carried out on this payment system in the period from 10/29/2023 to 10/31/2023. For this reason, this payment system has been disabled as an option for withdrawing funds.
At the moment, the functionality of the payment agent has been fully restored and is operating as normal.
We understand how frustrating it can be to experience an unexpected loss of your payment system. However, this is a forced procedure necessary to ensure stable and secure operation of the withdrawal system.
vor 10 Monaten
I opened a case but I want also to add here the issue I'm trying to solve.
Problems with a withdraw through SEPA. I was able to withdraw money yesterday but today, at first was denied and know even the option has disappeared. This is far far to be the quality you expect from a trustable site.
The assistance from their end seems poor. Always the same answer and not really addressing what happens.
I really hope I can solve my problem properly because all what I've played was legit. Deposit via bank account and trying to withdraw the same.
I hope CG will help and also from Megapari stop hiding their methods of withdraw and handle as they should.
vor 10 Monaten
Hi, I'll start by saying that I saw that the casino representative has replied to you about your withdrawal problem. So it looks like there has been an downtime of this payment method.
Did you reenter the withdrawal ? It would be nice to wait since you said you got the money without any problems before and be a bit patient. If there are any further problems in the next few days, you can update your complaint that you have filed. I wish you the best of luck in your withdrawal. ☘️😊
vor 10 Monaten
Ich freue mich, dass die Bewertung, die CG Megapari gibt, stark gesunken ist. Endlich wird ihnen klar, dass es sich um ein Piratencasino mit Praktiken handelt, die zwar nicht illegal, aber gruselig sind (z. B. die vorübergehende Abschaffung von Auszahlungsmethoden, sodass Sie versucht sind, weiterzuspielen und am Ende zu verlieren, Kontoschließungen ohne Grund usw.).
Hoffentlich hinterlassen Benutzer ihre Erfahrungen auch in den spezifischen Bewertungen des Casinos.
Automatische Übersetzung
vor 10 Monaten
Hi, I suppose when you described these things you had a problem here, am I right? Sometimes things like payment method elimination can be caused by technical problems that are not the casino's fault. I don't think it would have to be the shady thing. However, feel free to share if something happened to you.
vor 10 Monaten
Es ist mir dreimal passiert, ich habe versucht, per SEPA-Überweisung abzuheben, aber es war nicht verfügbar und ich habe am Ende alles verloren. Es handelt sich nicht alle paar Monate um spezifische Probleme. Das sind alle drei bis vier Tage Probleme (ich habe viel Erfahrung in Casinos und habe so etwas noch nie gesehen).
Sie beschränken sich darauf, mit einer automatischen Nachricht zu antworten und zu sagen, dass „das nicht die Qualitätsstandards sind, die sie in ihrem Unternehmen wollen" und dass sie alles tun werden, um das Problem zu lösen, aber das ist eine Lüge.
Ich werde NIEMALS WIEDER in diesem Casino spielen.
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