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Chipstars Casino - generelle Diskussion (Seite 9)

vor 2 Jahren von bojan851
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Radka
vor 2 Monaten

Hello Radka

Thank you for your question! The difference between the wagering formula and the standard wagering requirement is that the wagering formula doesn't have a fixed wagering number, it depends on the house edge factor. Our formula is bet * house edge * 50%. House edge is a variable factor here, so we can't say how much wager you will need to make, it depends on the games you play.

Of course, let's use this example:

You registered on Chipstars and made your first deposit of 100 EUR. You will get your 100 EUR on the real money balance + you will get your 100% bonus (you can get up to 300%, depending on your deposit, if you deposit more, the bonus will be higher. This is also the good thing about our bonus, you can get large bonuses, up to 73k in total for our welcome pack). So, you have 100 EUR of real money and 100 more which you can unlock by playing. Now you started playing, you won something and now you have 500 EUR on the account, and the wager to unlock locked 100 EUR is at 32% currently, for example. You don't want to play anymore, you want to withdraw your 500 EUR. You are free to do that whenever you want, doesn't matter if you didn't unlock your bonus money. This is the reason we calling our bonus "wager-free", wagering will not bind you to anything, and you will not have any problems until you wager, which you can have on some other platforms. Now, that you made the withdrawal, you still have unlocked 32% of your bonus. After 3 months, you decided to play again, and you made another deposit of 200 EUR. You got a 200% bonus for this (400 EUR locked). Now you have 400 EUR in your account and you started playing. Your first bonus will continue with unlocking again (it will never expire, you have unlimited time to unlock your bonus) and after some time you have unlocked 100% of your bonus for the first deposit. Now 100 EUR is automatically transferred to your real money balance and you can do whatever you want with this money. You can withdraw it, keep playing, or do whatever. Remember that you have a bonus for 2nd deposit too? It will automatically start with unlocking after 1st bonus is unlocked, if you keep playing on Chipstars, you will unlock it for sure at some point, so this bonus is the bonus in the real meaning of this word, You as a player have only benefits from it, there is no single downside for you, nothing like max cashout, expiring, bounding, etc.

Please write if you have anything unclear, we are here to answer 🙂


vor 2 Monaten

Ich verstehe immer noch nicht... Warum gibt es ein Limit von 200%, wenn man jederzeit eine Auszahlung beantragen kann? Und was noch wichtiger ist, das Bonusgeld steht mir nach Zahlung der Einzahlung nicht zur Verfügung? Ich muss es freischalten, und wenn ich vor dem bedingten Umsatz eine Auszahlung beantrage, wird meine Einzahlung × 200% nicht gezählt?

Automatische Übersetzung
vor 2 Monaten

@jaro ,

Genau darüber diskutieren wir. Kein lebender Mensch kann die Bonusregeln verstehen.

Automatische Übersetzung
vor 2 Monaten

Ich verstehe immer noch nicht... Warum gibt es ein Limit von 200%, wenn man jederzeit eine Auszahlung beantragen kann? Und was noch wichtiger ist, das Bonusgeld steht mir nach Zahlung der Einzahlung nicht zur Verfügung? Ich muss es freischalten, und wenn ich vor dem bedingten Umsatz eine Auszahlung beantrage, wird meine Einzahlung × 200% nicht gezählt?

Automatische Übersetzung
vor 2 Monaten

If it is okay with you, I would suggest using the replay button, because, in my opinion, the casino representative should hear these questions from you as a player. I think I finally understood after reading it through a few times. 😀

Bearbeitet durch den Verfasser vor 2 Monaten
Chipstars Casino
vor 2 Monaten

I appreciate you providing this example and giving me another chance to follow up on this rather original idea. If my understanding is correct—please correct me if not—it functions similarly to a loyalty program but with the application of cashback. It is quite interesting.

It is wonderful to see that you are open to trying new things. I hope you have a ton of happy players!


Radka
vor 2 Monaten

Wären Sie so nett und würden es mir erklären? Aber so, dass ich es verstehen kann. Als erstes würde ich gerne wissen, warum es eine Anforderung von 200% gibt, wenn man das Bonusgeld jederzeit abheben kann?

Bearbeitet durch den Verfasser vor 2 Monaten
Automatische Übersetzung
vor 2 Monaten

@jaro ,

Genau darüber diskutieren wir. Kein lebender Mensch kann die Bonusregeln verstehen.

Automatische Übersetzung
vor 2 Monaten

I would attempt to draw a comparison between this feature and the "buy three, get the fourth free" sales offer, for instance.

Simply put, I do not think you have to purchase all three pieces at once. You can walk out of the store and come back to buy the third piece to receive the fourth piece for free. This, in my opinion, is essentially the concept's main idea.

However, as I mentioned, it would be preferable to discuss specifics with the casino representative. Let us make the most of this opportunity, which I am so grateful for. 🙂

vor 2 Monaten

Wären Sie so nett und würden es mir erklären? Aber so, dass ich es verstehen kann. Als erstes würde ich gerne wissen, warum es eine Anforderung von 200% gibt, wenn man das Bonusgeld jederzeit abheben kann?

Automatische Übersetzung
vor 2 Monaten

I think the only time you will be able to access the bonus funds or convert them to real money is when you reach the "bet * house edge * 50%" wagering requirement. However, there are never any limits on your real money. That's the point: despite it being a deposit bonus, I'd say.

"It will automatically start with unlocking after 1st bonus is unlocked, if you keep playing on Chipstars, you will unlock it for sure at some point, so this bonus is the bonus in the real meaning of this word, You as a player have only benefits from it, there is no single downside for you, nothing like max cashout, expiring, bounding, etc."

Thus, "You are free to do that whenever you want, doesn't matter if you didn't unlock your bonus money. "

These 200% refers to the bonus amount rather than the wagering, as being said, "The difference between the wagering formula and the standard wagering requirement is that the wagering formula doesn't have a fixed wagering number, it depends on the house edge factor."

I think it makes sense and appears to be advantageous.

Still, if I were you, I would inquire with the casino representative. 🙂

Bearbeitet durch den Verfasser vor 2 Monaten
Radka
vor 2 Monaten

Also erst nach 50% des bedingten Umsatzes wird das Bonusgeld freigeschaltet. Aber vermutlich bekomme ich auch nach 50% nicht das gleiche. Und nach 200%?

Automatische Übersetzung
vor 2 Monaten

Hello, dancerreddevile and Radka. First of all, I am glad to see that you are interested in learning how our bonus works 🙂

Radka you are right more or less. The whole point of our bonus is that you can play with your real money balance and withdraw your winnings whenever you want. In the meantime, your locked bonus is unlocking and you have a chance to unlock it. That's why I told you that this is the bonus in the real meaning of this word, it's just bonus money that you will get if playing on Chipstars, there are no any terms that can ruin your gaming experience which you can experience with the standard bonus. That's our idea, we just thought like the player and tried to make something better, something which will have only benefits for the player, and this is the product. We know that we will have problems with this system because not all the players will understand our bonus and they will grab regular bonus rather, but from time, they will recognize this concept and see all the benefits of it 🙂

dancerreddevile It was just an example of the bonus money you can get (200%), it can be any number between 100% and 300%, depending on your deposit amount. If anything is not clear, please feel free to write, I am here to help.

dancerreddevile
vor 2 Monaten

No, 50% is just a piece of formula for calculating wagering requirements. If I deposit 100 EUR (image below), in this case for my 2nd deposit, I will have a 100% bonus. So I will get 100 EUR locked on my account. I will play with my real money and bonus money will start unlocking by placing the bets. Once the bonus is fully unlocked, you will get your money on the real money balance. Please write if anything is not clear.

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Chipstars Casino
vor 2 Monaten

Fantastic, I think I finally understand the formula. For that, you have my sincere gratitude. 😀

I think there should be a lot of appreciation once more players learn about this intriguing idea!

Radka
vor 2 Monaten

Yes, honestly, we didn't find a simple way to explain to people all the benefits of our bonus, and that's the reason for people having bad feelings at first sight. But most of the players who understood and tried were very satisfied with the system 🙂

And every day, we have more and more players who accept this new system, I am sure that it will be very popular in the future 🙂

Chipstars Casino
vor 2 Monaten

Interesting offer and I think after a long time some bonus that looks nice. I hope as many players as possible will understand this system and try to use their luck. ☘️😊

vor 1 Monat

Dieses Casino überrascht mich jeden Tag mehr und mehr, im positiven Sinne ... es gibt nicht viele Casinos, die einem einfach 30 Spins schenken, wenn man sich beim Betreiber beschwert, dass man in den letzten paar Dutzend Spins nichts gewonnen hat. Bei einer anderen Gelegenheit hatte ich eine technische Störung und das Spiel wurde während der Bonusrunden blockiert. Und sie haben mich finanziell entschädigt ... sehr fair und mehr als korrekt.

Automatische Übersetzung
dancerreddevile
vor 1 Monat

Vielen Dank für die netten Worte. ☺️ Wir sind bestrebt, jedem unserer Spieler das bestmögliche Erlebnis zu bieten und freuen uns sehr, Ihre positiven Kommentare zu lesen. ☺️

Automatische Übersetzung
Chipstars Casino
vor 1 Monat

Normalerweise erklärt fast jedes Casino den Spin in so einem Fall einfach für ungültig und der Spieler erhält im besten Fall eine Rückerstattung. Aber Ihre Kundendienstmitarbeiter sind äußerst professionell und haben mich beide Male getroffen. Ich möchte dem Mitarbeiter mit dem Spitznamen John ein besonderes Lob aussprechen. Dieser Mann verdient eine Gehaltserhöhung 💵😊

Automatische Übersetzung
Chipstars Casino
vor 4 Wochen

the positive feedback is only for the operators, and their honesty and sincerity towards the players. it always gives hope to the players, that eventually withdrawing will go smoothly. in some casinos, the customer service deliberately tries to confuse you further(such as,for example,is Galactic Wins Casino). a negative rating would definitely be casino slot games, where some short-term RTP (at approximately 1000 spins) is below any decent limit.It has not happened to me in any casino yet, that after playing 100 spins, I only have a few winning ones.and it's not happened once but several times, even on low volatility games.Big minus going's also on your bonuses and promotions. For some reasons, I can't get any, except Cashback (which is automatically awarded). And T&C bonuses are so complicated, that it takes 2 online casino experts to partially understand them. then how will an average player understand?

dancerreddevile
vor 4 Wochen

Thank you for your feedback and for highlighting both the positives and areas where we can improve. We're sorry to hear that you haven't had the desired luck with the games. We take pride in the fact that our games have a high RTP and are highly regulated by our providers to ensure fairness.

Regarding our bonuses, we understand they might seem confusing at first. We've aimed for something new and different with our bonus structure, which we have explained in detail before. Your feedback is invaluable, and we'll continue to work on making our promotions as clear and player-friendly as possible.

Thank you for being part of our community.

vor 4 Wochen

Thank you for your feedback and for highlighting both the positives and areas where we can improve. We're sorry to hear that you haven't had the desired luck with the games. We take pride in the fact that our games have a high RTP and are highly regulated by our providers to ensure fairness.

Regarding our bonuses, we understand they might seem confusing at first. We've aimed for something new and different with our bonus structure, which we have explained in detail before. Your feedback is invaluable, and we'll continue to work on making our promotions as clear and player-friendly as possible.

Thank you for being part of our community.

vor 4 Wochen

Leider ist der RTP Ihrer Slot-Spiele überhaupt nicht auf dem Niveau, auf dem Sie ihn präsentieren möchten. Zumindest in meinem Fall. Von über 1.000 Spins, die ich gespielt habe, sind kaum 5 % Gewinner (und ich zähle die Gewinnspins sowie diejenigen, bei denen ich weniger als den Einsatz gewonnen habe) und das ist nicht einmal passiert, sondern bei jeder Einzahlung, die ich getätigt habe. Sehen Sie sich einfach meine Spielhistorie in Ihrem Casino an, es ist ein Raubüberfall mitten am Tag, und nicht einmal diese Rival-Casinos machen das. Und jetzt reden Sie mit mir über RTP??! Wie hoch ist der RTP bisher? 5 %? Dann spiele ich dieselben Spiele in anderen Casinos und sehe, dass es dort völlig anders ist, so wie es sein sollte. Und dann frage ich mich, was ich überhaupt in Ihnen suche, was ich in meinem Leben brauche, um Geld zu verlieren, und obendrein macht mich jemand mit Geschichten über RTP und Slot-Konfiguration zum Narren. Jetzt verstehe ich, was @Jaro mit den Werkzeugen meinte, die ein Spieler gegen das Casino einsetzen kann. Einfach auszuschalten ist hier die beste Option. Sei nett zu mir Chipstars Casino

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