vor 4 Monaten
It Will help! Trust me! BetOnRed as an active TrustPilot profile and its international.. I mean 1 account to all countries. They Will reply. And don’t ask for 50%.. they refund 100%
How to contact the Antillephone N.V. (Curaçao) licensing authority (Seite 11)
vor 4 Monaten
so what does CasinoGuru really does? 😅 I saw a Post that shows that you have good relations with some operators and regulators from Curaçau .. but until now no one could help me 😅 why can’t you speak with any company? Its not like they are doing the right thing or doing legal stuff 😂 as for the eMoore N.V they are not just a compliance team… you should have good relations with them.. because they are managing/helping almost every Casino in Curaçau. They are license holders, regulators, complaince team, everything that a modern casino from Curaçau has to got.. They do the Service. They are the owners of TrustMore, and most of new and some oldschool Curaçau Casinos even got the same address from TrustMore.. yes, they rent off shore offices too.. so, I Think CasinoGuru have to Know the guys from the EM Group 😅 they are now present in Curaçau, Malta, Cyprus and Netherlands.
vor 4 Monaten
I understand it seems so obvious from your perspective; there is, however, another point of view. Currently, the Complaint Team consists of less than 25 people; there are currently 949 open complaints. Since we generally have good relationships with some authorities, these are discussed and maintained through conferences and meeting events. We have no chance to act on the player's behalf, not only because of the legal side of the problem but also because we do not have enough people. Though it is quite demanding, time is still running out for us to provide all these services for free. Every week, Petronela, the Complaint Team Leader, requests that the team raise their weekly maximums in order to continue taking on new cases.
vor 4 Monaten
Bei bet on red hatte ich überhaupt keinen KYC Prozess ich konnte einfach so auszahlen und das obwohl ich im schwesterncasino wegen der Beschwerden geblacklistet bin. 😂
vor 4 Monaten
Ist es so, dass man ohne KYC seine Einzahlung zurückbekommen kann aus rechtlicher Basis? Die Casinos sind ja verpflichtet
vor 4 Monaten
Only need to perform KYC in accounts that deposit high values I think. But they do have to track players movements to see if don’t have addiction of for money laundry reasons.
vor 4 Monaten
Gut, ich hatte innerhalb einer Woche 6000€ eingezahlt und 3k ausgezahlt alles ohne KYC. Führen die mittlerweile den Prozess durch. Hoffentlich
Ich glaube, man musste nur den Ausweis hochladen aber keine weiteren Dokumente
Bearbeitet durch den Verfasser vor 4 Monaten
vor 4 Monaten
Just avoid any casino with the license "Antiellphone". They never pay and they never answer any emails. I had 2 big cases here but the casino guru team wasn’t able to help me.
one with tsars casino where they could not find any withdrawal option for me for a period of over a month , resulting in me getting diss appointed and losing the money.
the other one was with favbet casino where i clearly asked for a self exclusion yet my account remained open and i lost over $5,000 which they refused to refund.
i contacted askgamblers, casinoguru, antillephone but nobody was able to help me .
any ideas guys?
vor 4 Monaten
Hi everyone,
Forget about help from the site of Antillephone N.V. I have two cases of Tritium Casino and Casinostars and they dont want to help me to get back my winnings. I think the Goverment of Curacao should close this Licenser forever.
vor 4 Monaten
Can we do anything to close their license forever? Like Gathering all the players damaged and submitting an official complaint to the Government of Curacao? Do you have any ideas?
vor 4 Monaten
Da wäre ich sofort dabei. Über sowas habe ich auch schon nachgedacht. Und vielleicht wirklich eine öffentliche Beschwerde. Man muss Druck ausüben. Denen ist nur ihr Ruf wichtig
vor 4 Monaten
I agree with you 100% . Public pressure would destroy their reputation and might be the end of them
vor 4 Monaten
Dear Radka , i submitted a complaint and it was rejected mentioning that it relates to casino affiliates , which is totally incorrect . I never mentioned anything regarding affiliates. Can you check this problem please?
vor 4 Monaten
Ist es so, dass man ohne KYC seine Einzahlung zurückbekommen kann aus rechtlicher Basis? Die Casinos sind ja verpflichtet
vor 4 Monaten
I am not able to respond to that from a legal standpoint, but gaming attorneys ought to know.
I have never personally looked into the connection between KYC and refunds. The fair aspect is the only thing that matters to me. Therefore, I would say you are severely disadvantaged if the casino has never intended to verify you for whatever reason. There will not be much of an opportunity for you to take your winnings out.
However, I would not request a refund or chargeback if you are unable to pass the KYC without any problems from the casino and you have an equal opportunity to play as everyone else.
That being said, I think the bank is not particularly interested in specifics when it comes to chargebacks. As a result, casinos are hesitant to accept players who have charged back across the casinos.
vor 4 Monaten
Dear Radka , i submitted a complaint and it was rejected mentioning that it relates to casino affiliates , which is totally incorrect . I never mentioned anything regarding affiliates. Can you check this problem please?
vor 4 Monaten
Dear 7anoosh,
I'm sorry I can't do that for you because I'm not part of the Resolution Center. If you feel that the decision made about your case was incorrect, please make another request stating why it should be reconsidered.
Thank you.
vor 4 Monaten
Dear Radka, i already submitted the case twice and was rejected for the same reason! What can do in such a case and who can I contact?
verborgen
Gründe:
We are not sure that it is a safe and relevant offer. Due to the safety of other users, such things are not allowed on this forum
verborgen
Gründe:
We are not sure that it is a safe and relevant offer. Due to the safety of other players, such things are not allowed on this forum
vor 4 Monaten
cyberbingo.com owes me over $10,000 It has been over six months. I tried to solve this problem with no success. Their response was most time they were having problems with their processors. need help to collect my money
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