So far, after accepting a bonus - passing wager and beyond, 3 weeks trying to get my kyc docs to them is proving impossible. I have not only wagered over 11 thousand dollars from the initial bonus, but 100 max cashout is not even looking good. Every email to every single address bounces back, and even just replying to their emails - wont deliver - bad server. Feeling like this is an impossible task.
- Not yet sure
- Difficult identity process
- Every excuse under the sun not to pay out or draw out payout time
- Unhelpful staff, robot-like
- Staff do not care if they can help, just predetermined responses and refusal to assist at all
