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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Beschwerde wurde beantwortet von Tomas Biscuit

Deutsch
Awesome news, Reiska57! As the complaint has been successfully resolved, we w... vor 2 Jahren
Dear matpickab,After careful review of the evidence provided by the casino, I... vor 2 Jahren
Unfortunately, we’re forced to reject this case because the player hasn’t res... vor 2 Jahren
Unfortunately, we’re rejecting this case because the player hasn’t responded ... vor 2 Jahren
Hello all,thanks for the explanation to the Gslot casino team.We've been info... vor 2 Jahren
Hello torri,After careful consideration, I will close the complaint for the r... vor 2 Jahren
Hello joegwiss,Thank you for using the Casino Guru complaint resolution cente... vor 2 Jahren
Hello all,I apologize for the confusion, made by the automated message.Loco J... vor 2 Jahren
Unfortunately, we’re rejecting this case because the player hasn’t responded ... vor 2 Jahren
We’ve rejected this complaint as per the player’s explicit request. Sorry, we... vor 2 Jahren
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