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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Beschwerde wurde beantwortet von Tomas Biscuit

Deutsch
Hello felixallen33,While I am glad your winnings were received, I have to tel... vor 2 Jahren
Hello kaczka381,I tried to contact the casino repeatedly, but they didn't rep... vor 2 Jahren
Hello Rafiki1,We looked at the evidence the casino provided, and after carefu... vor 2 Jahren
Hello Pietrosoa,It seems that this issue was resolved, but without confirmati... vor 2 Jahren
Unfortunately, we’re rejecting this case because the player hasn’t responded ... vor 2 Jahren
Thanks for the cooperation from both parties. I am glad to hear your winnings... vor 2 Jahren
Great news 2xfpb9rshn, I am glad to hear the withdrawal was successful. As th... vor 2 Jahren
Hello Derek7955,After careful consideration, we will now close the complaint ... vor 2 Jahren
I am glad to hear your winnings were paid out. As the complaint has been succ... vor 2 Jahren
Hello missslanga,As the casino representative informed you, we asked for evid... vor 2 Jahren
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