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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Beschwerde wurde beantwortet von Tomas Biscuit

Deutsch
Dear abhishek_hex,We are extending the timer by 7 days. Please, be aware that... vor 1 Woche
Dear drainedgod,We are extending the timer by 7 days. Please, be aware that i... vor 1 Woche
Thank you very much, krystchil, for providing the necessary information. I wi... vor 1 Woche
Dear davbezmenov81,We're glad to hear that your issue has been resolved. We'l... vor 1 Woche
Dear jamelbenaichaoui,We're glad to hear that your issue has been resolved. W... vor 1 Woche
Thank you very much, vaklinchudov, for providing the necessary information. I... vor 1 Woche
Thanks for the provided evidence.Dear jesyarisd,Based on the provided evidenc... vor 1 Woche
Dear jadhero97,We believe the casino should offer a mechanism of self-exclusi... vor 1 Woche
Dear Godwin,Could you please share with me your communication with the casino... vor 1 Woche
Dear Mimi1710, Thank you very much for the positive news. We will keep this c... vor 1 Woche
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