vor 15 Stunden
Hat jemand schon einmal von diesen beiden Unternehmen gehört?
TopUp.com und Strukin?
Automatische Übersetzung
Question about Gambling websites with Curaçao license using incorrect Merchant Category code (Seite 379)
vor 15 Stunden
Sorry Iv not heard of these companies. Did you say you tried to raise them with your bank? What reason did you state for chargeback?
vor 15 Stunden
How long did it take to get a temporary refund from submitting the dispute?
Applesandpears93
vor 15 Stunden
Oh right ok. That is really strange how they all do different. So usually the bank will agree to contact the merchant for a chargeback. Once the merchant has been contacted, they have 30 days to respond, then the bank can show you evidence & if you don't agree with it, the bank can take it to pre arbitration.
vor 15 Stunden
I've added my email let me know once u have it and I'll delete it
Applesandpears93
vor 14 Stunden
All thr payments say refunds. I phoned the bank today and they said its the merchant responding.
vor 14 Stunden
They've also said that they've cancelled all my chargebacks so I'm thinking tbese refunds came because they said as part of the chargeback process they have contacted the merchants bank and said and the merchant has said its showing as transfer not a direct payment (which I didn't do transfers I paid with My card) all the same sites your all listing, velobet goldenbet donbet etc etc. Someone at the bank said I should raise it as a scam which I'm going to do tomorrow. They don't want to know re wrong mcc codes it seems even tho ti's a valid chargebzck reason as part of Mastercard. I feel stuck
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Applesandpears93
vor 14 Stunden
I'm not sure. I've had agreed refunds by email from vipzino, kinghills and memo casino. I think I've received memos although I'm not sure as like u I expect I've made hundreds of small transactions to load of these casinos over a period of 8 weeks so I'm not sure which payments relate to which company etc as I closed all my accounts.
vor 14 Stunden
I have it. I'm just out at the minute. Will email with im Back.
vor 14 Stunden
All the rest have thrown the book at me with there ridiculous t&c around not being responsible for the payment names used by 3rd party processors
vor 14 Stunden
Great thanks I'll keep an eye out for your email.
vor 14 Stunden
Meine Bank möchte die Rückbuchung nicht durchführen. Ich habe die Transaktion mit der Karte durchgeführt und TopUp.com direkt kontaktiert, aber sie sagen mir, dass sie nichts über diese Zahlungen wissen.
Automatische Übersetzung
vor 14 Stunden
Sometimes the merchants can claim they didn't receive the funds when they did. They play dumb to it. Was it separate transactions or one transaction?
slangoker
vor 14 Stunden
Ok. I would delete this now as it has your name on it just incase. But I would take this to your bank. Show them this screenshot & say you want to dispute this payment as you didn't receive the services & you have contacted the merchant who has said to charge back with your bank. Because the charge back will go directly to this merchants bank & they have told you to dispute this. That's the only advice I can give. They have directly told you to charge back? Send it to your bank
vor 14 Stunden
I have emailed you. Let me know if you have received it x
vor 14 Stunden
Meine Bank Revolut tut alles, um meine Streitigkeiten zu vermeiden...der Chat ist leider sehr schlecht
Automatische Übersetzung
1
vor 13 Stunden
Have you told them you have contacted the merchant who actually told you to start a charge Back in the first place? And also stated to them you are happy to send evidence that the merchant told you to do this?
vor 13 Stunden
Jetzt spreche ich im Chat, mal sehen, was der Kundendienst mir sagt, aber sie tun alles, um zu vermeiden, etwas zu tun
Bearbeitet durch den Verfasser vor 13 Stunden
Automatische Übersetzung
vor 13 Stunden
Ok good luck
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