vor 3 Monaten
Bro did you still face problem with them ? or they return you the balance ?
Suprabets Casino - generelle Diskussion (Seite 11)
vor 3 Monaten
Die von Ihnen empfohlenen Websites haben die Beschwerde lediglich erhalten, aber es kam nicht zu weiteren Schritten ...
Automatische Übersetzung
vor 3 Monaten
There is little else to suggest, I'm afraid. Maybe it just take some time until the complaint is addressed. We also have a procedure called "case evaluation."
vor 3 Monaten
If we could theoretically just for fun say that you also deal with sports betting, could you explain what theoretical situation justifies closing someone's account and confiscating all of his funds?
All of the normal and regular sites simply limit the customer if they don't like his betting patterns, always in the case of the accounts that are making money instead of losing.
This is the only case I have ever met to openly admit that they are going to take your money and close your account if they don't like your betting patterns.
Ofcourse they can not prove anything, all of the evidence is circumstantial, but since they are in Curaçao, they don't care.
The other thing is, the Casino knows you are not going to deal with sports betting and they can simply push every open case here to the sports section - even if one made only one bet, and the case is closed - the rating is intact.
vor 3 Monaten
Hello,
I'll try to explain this theoretical question.
The key point is that, even though the problem would have been a single sports wager, leading to the account's closure, it would also have required us to speak with the casino about related sports betting policies.
We are unable to do this because we lack the necessary expertise about sports betting to ensure fairness. We therefore let others handle that.
However, I believe I understand what you are saying. Few complaints have been made in the past about sports betting, which suggests that although the player placed some bets, his issue with the casino had nothing to do with the sports betting policies and procedures, such as delayed payment or account verification. The specifics are always important.
vor 3 Monaten
Bro, they are not in curacao. CEG for example are very fair.
The license is ANJOUAN GAMING LICENSING they even dont reply to mails, the licensor its a shame that even are together with suprabets.
The other thing is, the Casino knows you are not going to deal with sports betting and they can simply push every open case here to the sports section - even if one made only one bet, and the case is closed - the rating is intact. YOU RE RIGHT and casino guru must signal that many players face account problem. so people wont use suprabets.
vor 3 Monaten
Hello,
now a theoretical question from my side, if I may:
Suppose that there is a website named "sportsbook reviews." Reviews have nothing to do with casinos; all guides and the majority of topics on the entire website relate to sports betting. Would you search for a respectable sportsbook or casino using such a website?
In addition, even though we do not have much to say about sports betting, you can still express your opinions in our forum, which we added because we recognize how important it is to share information. To be honest, we do not know a lot about "SB" policies, so how can we alert players to something we do not fully comprehend? Just keep in mind the summary of your complaint:
"As the issue resulting in your blocking was due sports betting-related issue, unfortunately, we won't be able to advise you correctly as we don't have enough insight into sports betting, and we wouldn't be able to judge competently all the pros and cons, therefore, we have to reject your complaint."
Consequently, the forum.
I'm not trying to oppose you, I just want you to understand that we have already had many similar discussions, yet none of these has changed anything.
vor 3 Monaten
No, for my part I am not asking you to judge, I am asking you to be an intermediary because for me for 2 months my emails are ignored and an account with 7000 euros is blocked without explanation, what I want is that just the representative of the casino site speaks and explains to me you see? You at least have a minimum of credibility not a simple player
Would you search for a respectable sportsbook or casino using such a website?
As for your question, I will look for a sportsbook and casino at the same time, today you and I know that many sites have a sports betting side and a casino side on the same site, so if their reputation is bad and they do not pay on bets obviously they will do the same for the casino and will not pay, so even if your site is about the casino side, and even if I wanted to look for a betting site if I have a bad rating on their site, I will not register. I think I have answered your question
vor 3 Monaten
Ok, I'm sorry what you have been through.
Not only is your complaint outside of our purview, but we would also be unable to ascertain the outcome of the response if we were to ask the casino representative such questions on your behalf while we are concentrating only on casinos.
Due to the GDPR policy, in order to fulfill your request, we would also need to establish new guidelines for the Resolution Center. I am afraid that is not going to occur. It goes without saying that the team is incapable of engaging in theoretical discussions about the numerous complaints pertaining to casinos.
Some websites advocate for resolving problems related to sports betting; in my view, it makes more sense to talk about your problem on these websites.
Regarding your response:
As for your question, I will look for a sportsbook and casino at the same time, today you and I know that many sites have a sports betting side and a casino side on the same site, so if their reputation is bad and they do not pay on bets obviously they will do the same for the casino and will not pay, so even if your site is about the casino side, and even if I wanted to look for a betting site if I have a bad rating on their site, I will not register. I think I have answered your question
I believe this whole communication proves your approach does not work as you thought it would. You have been assuming, and look where it got you.
Put simply, review casinos on pages designated for casinos and sportsbooks on pages devoted to sportsbooks. You are right; sports betting is available at a lot of casinos. However, do you really believe that the same individuals who establish the bonuses, guidelines, and business plans for casinos also manage the sports betting division of each casino? That is to say, the sports rules may be unjust even if the casino is excellent and fair. For this reason, we do not view sports betting as a casino feature and believe that assuming is not the best course of action.
Well, that's all, I'm afraid.
vor 3 Monaten
I think you don't understand what I'm getting at.
A casino that does not pay that has a bad reputation, that finds excuses to close an account and not give the winning money to the player. Automatically or there is a good chance that he will do the same in sports betting and vice versa it goes in both directions.
So for me as a player if I see that the site has a bad reputation in the casino, I will not register even if I want to play betting or casino. As long as the site has a reputation behind it. You don't have to register.
In this case by leaving an index 6.1/10 you contribute to a positive image of suprabets. But they are scammers...
vor 3 Monaten
I have been trying to explain that we do not have the same viewpoint here, and I understand what you are saying.
In my opinion, you might be partly right, but we simply cannot incorporate such an assumption into the mathematical formula of the Safety Index that is specific to casinos as long as we do not look into sports betting. At least every fan of sports betting has access to the forum.
It is okay if you believe that we should approach things differently. However, we won't, so please do not confuse the sportsbook rating—which we do not even offer—with the casino Safety Index.
You keep saying the same, hence, frankly, giving me no other option than to repeat myself too.
Casino Guru does not review or investigate sportsbooks. I'm sorry.
vor 2 Monaten
Hello radka i receive a response from the authorties.
Bearbeitet von
Radka vor 2 Monaten
Gründe:
personal details deleted
vor 2 Monaten
Hi! If I may say so, I do not think it was a good idea to share that kind of screenshot online. Your email address and full name were visible.
Thus, I deleted the screenshot. Furthermore, the email shown seemed like your response only. Could you post solely the final statement, please?
Thankyou!
Bearbeitet durch den Verfasser vor 2 Monaten
vor 2 Monaten
The operator has confirmed violation of their T&Cs, specifically engaging in Arbitrage betting
We have reviewed the data provided by the operator and come to the conclusion they are correct
This account was engaged in Arbitrage betting in violation of the operators terms and conditions.
vor 2 Monaten
Thank you. I suppose this is all about sports betting, then. Frankly, completely out from our experties 🙁
vor 2 Monaten
Totale Betrugsfirma.
Ich begann im August mit einer Einzahlung von etwa 30 Euro, Wetten auf Suprabets zu platzieren. Ich bekam einige Auszahlungsanfragen, die langsam über einen Tag hinweg erfolgreich waren, bis die dritte Auszahlungsanfrage über 66 Euro am Montag, dem 2. September, unerledigt blieb. Mein Konto wurde gesperrt und der Kontostand betrug zu diesem Zeitpunkt etwa 250 Euro. Sie antworten nicht auf E-Mails und 10 Mal am Tag spreche ich mit dem Chat, der mir überhaupt nicht helfen kann und will. Wie kann dieses Unternehmen auch nur einen Tag lang arbeiten? Sie haben mich komplett um meine Gewinne gebracht – anscheinend kann man mit 30 Euro in ein paar Wochen nicht 300 Euro gewinnen?? Bitte tun Sie etwas, damit dieses Unternehmen aufhört, seine Spiele auch in Finnland anzubieten. Das ist voller rücksichtsloser offener Kriminalität!!
Automatische Übersetzung
vor 2 Monaten
https://anjouangaming.com/file-a-complaint/
You can try here
File a complaint here and they will answer, for my part they were with suprabets its unfairness.
My account was locked with 7000 euros..
1
vor 2 Monaten
Gab es in Ihrem Fall mit Suprabets irgendwelche Fortschritte? Und wie lange ist Ihr Konto schon gesperrt?
Automatische Übersetzung
vor 2 Monaten
Ich habe Beschwerde eingereicht – aber was hielten sie von Ihrem Fall!!
Automatische Übersetzung
vor 2 Monaten
Totale Betrugsfirma.
Ich begann im August mit einer Einzahlung von etwa 30 Euro, Wetten auf Suprabets zu platzieren. Ich bekam einige Auszahlungsanfragen, die langsam über einen Tag hinweg erfolgreich waren, bis die dritte Auszahlungsanfrage über 66 Euro am Montag, dem 2. September, unerledigt blieb. Mein Konto wurde gesperrt und der Kontostand betrug zu diesem Zeitpunkt etwa 250 Euro. Sie antworten nicht auf E-Mails und 10 Mal am Tag spreche ich mit dem Chat, der mir überhaupt nicht helfen kann und will. Wie kann dieses Unternehmen auch nur einen Tag lang arbeiten? Sie haben mich komplett um meine Gewinne gebracht – anscheinend kann man mit 30 Euro in ein paar Wochen nicht 300 Euro gewinnen?? Bitte tun Sie etwas, damit dieses Unternehmen aufhört, seine Spiele auch in Finnland anzubieten. Das ist voller rücksichtsloser offener Kriminalität!!
Automatische Übersetzung
vor 2 Monaten
I am really sorry that our complaint team couldn't offer you any help, as your complaint was related to sports betting, and we don't deal with it here.
I could suggest some sites that do, and maybe you will get some better response from them:
https://www.safebettingsites.com/complaints/
https://www.bookmakersreview.com/sportsbook-complaint/
https://www.bookmakers.bet/submit-a-complaint/
vor 2 Monaten
Meinetwegen können sie ihre Verbrechen auch in Zukunft fortsetzen – wenn niemand und nichts etwas dagegen tun kann.
Wenn Sie spielen möchten, sollten Sie dort aber keine allzu großen Einzahlungen tätigen.
Natürlich kannst du dort vermutlich noch lange weiterspielen, wenn du nur verlierst, und wenn du Arbitrage spielst, dann hoffe, dass der dort eingesetzte Token nicht gewinnt – sei aber darauf gefasst, dass dein Konto geschlossen wird, wenn du gewinnst oder versuchst, von dort Geld abzuheben.
Und wenn ich ganz offen sage, dieses Problem von mir hängt nicht nur mit Sportwetten zusammen - sondern damit, dass das Konto gesperrt wird, wenn in kurzer Zeit unverhältnismäßig viele Gewinne abgesegnet werden - jetzt spiel Roulette oder 1,x,2 Wetten!!!
Es ist kein Wunder, dass diese Lafka weiterhin aktiv ist, obwohl es in den letzten Jahren erschreckend viele Beispiele für diese Art von Aktivitäten gab. Sie betrügen und nehmen das Geld - und trotz der Anfragen antworten sie nicht.
Ich würde es besser verstehen, wenn die kurz vor der Schließung ihres Standortes stehen und auf den letzten Metern noch alles mitnehmen, was sie kriegen können – dann verstehe ich das Betriebsmodell – sonst nicht.
Und ja, auch ich war dumm - zum Glück bin ich durch zwei erfolgreiche Auszahlungen in den Top Ten geblieben - ansonsten lag der Gewinn bei 250 Euro.
Bearbeitet durch den Verfasser vor 2 Monaten
Automatische Übersetzung
vor 2 Monaten
Nun, heute haben sie geantwortet, ohne meinen Fehler zu identifizieren, geschweige denn mein Verbrechen – ich habe nichts falsch gemacht oder die falsche Art von Wetten platziert – ich habe nicht einmal einen Bonus erhalten und nur meine eigene Einzahlungsmethode verwendet!!
Meine Wetten ähnelten denen, die meine Freunde dort ständig spielen – sie waren hauptsächlich auf der Suche nach den besten Quoten usw. – keine Arbitragewetten usw. … aber das war ihre klassische Antwort, die ich auch bei anderen gesehen habe!!!
"Lieber Spieler,
Ihr Konto wurde wegen Verstoßes gegen Punkt 11.5 unserer Allgemeinen Geschäftsbedingungen markiert.
Gemäß unseren Bedingungen werden wir Ihr Konto schließen.
Vielen Dank für Ihr Verständnis
Mit freundlichen Grüßen,
SB-Team
Automatische Übersetzung
vor 2 Monaten
blocked for 3 month, they wont do something for you bro suprabets, they didnt reply to thousand mails, the chat is always claiming that they re not responsable of account etc..
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