Hey, congratulations on your beautiful win. I hope you get all of the money despite the limit you mentioned. Be sure to let us know how it goes and if you get the money without any problems.
I will keep my fingers crossed for you. 🤞
Anyway, what method you use for withdraw ?
Ich war seit Oktober 2023 auf Vip Stufe 4, bis letzte Woche Freitag. Dann wurde ich auf Stufe 3 gesetzt und das obwohl ich 5 Tage zuvor 1400 Euro eingezahlt habe, leider ohne Erfolg. Das Cashback hätte dann eigentlich am darauffolgenden Montag 140 Euro bedeutet. Bekommen habe ich 9,44 . Auf Anfrage beim Live Support, warum so wenig Cashback und warum die Herabstufen auf Stufe 3 , kamm als Antwort, viel Spaß mit ihrem Guthaben. So wird mit guten Kunden umgegangen.
So you didn't get any other explanation at all?
I am sorry that we cannot be of any help in such a case. Veronika has explained it to you in your complaint as well.🤷♀️
Are you going to continue playing there now?
Guten Tag. Ich denke ich werde mir ein neues Casino suchen. Ich Trauere heute noch Bethard, Frank Fred und Interwetten Casino nach. Dank der Bevormundung durch unsere Regierung. Weil so wie es bei Deutschen Casinos läuft ist der Reiz nicht mehr gegeben. Wenn ich das ganze mal mit Lotto am Samstag vergleichen würde, ist es so als hätte man jahrelang System mit 10, 11 oder 12 zahlen pro Reihe gespielt und jetzt nur noch den langweiligen Standard 6 zahl en pro Reihe Schein.
Gruß Sascha
I do understand your point. Stay safe in this online world, and if you need some help, do not hesitate to contact us in the future.
Guten Abend.
Ich habe dieses Casino gerade entdeckt und sehe, dass Sie es gut bewertet haben.
Ich suche nur auf der Website nach der Lizenz und kann sie nicht finden. Verfügt es über eine Lizenz?
(Sie akzeptieren VPN)
Hi, according to my information the license of GCB is expired since yesterday, so the casino shouldn't have this license anymore and that's probably why you don't see anything on their website.
But why do you ask, did you want to try it here ?
yes and unfortunately for me, I made the mistake of wanting to try it. Which I really should have avoided!
I just filed a complaint about them
Mir ist klar, dass Sie immer noch Probleme mit den negativen Meinungen haben, die wir über ein Casino erfahren.
Sie lehnen sie sehr oft ab, viel zu oft, und am Ende veröffentlichen wir nichts mehr.
Es ist schade, denn es verzerrt die Realität und es ist sehr wichtig, Erfahrungen zu lesen. Wenn ich es getan hätte, hätte ich mir eine sehr schlechte Erfahrung ersparen können.
Meine ist gemäß meiner Beschwerde noch anhängig.
Aber seien Sie sich darüber im Klaren, dass sich meine Meinung auch dann nicht ändern wird, wenn meine Beschwerde gelöst wird! Denn das ist tatsächlich die Erfahrung, die ich mit diesem Casino gemacht habe!
You did the right thing.
Regarding user review, that's our procedure. Even if the casino resolves the complaint, it does not mean that the review cannot be approved. However, we will only deal with it when the complaint is closed. I hope you understand.
Does anyone has issues with withdraws from Nomini? I made my first 2 withdraws two weeks ago and they are still in progress. Live chat is just bots, they don't answer to the emails and seems like a clear scam. Anyone that has lost their money after the withdraw?
Most of people have problem there, I never received money frok.there and just gave up cause they were asked for some.impossible things for verification.
Does anyone has issues with withdraws from Nomini? I made my first 2 withdraws two weeks ago and they are still in progress. Live chat is just bots, they don't answer to the emails and seems like a clear scam. Anyone that has lost their money after the withdraw?
According to what I see in the complaints, you are not the only one who is waiting for money. I would say that the casino is trying to solve the problems that have arisen and also delayed withdrawals. But two weeks would be enough for me because that is exactly the time we give casinos to solve it. You haven't learned anything relevant in all this time ? Tomas will reply to you soon, so if the money doesn't come, contact the casino.
I hope it will all work out.
and that's it! I was convinced that you wouldn't post my opinion on nomini!
That's what I was saying, we can't even trust the reviews, since you refuse to post the negative ones!
And just because my complaint was resolved doesn't change anything about what I think about this casino! quite the contrary! (because this is your argument in your email refusing my opinion.. incredible!).
I should never have found myself going through a complaint!
We are not going to beat "around the bush", I know from a reliable source that certain casinos offer donations, advantages to certain agents, forum mediators in exchange for good words...
It amused me to read that my last comment posted in my complaint was modified to benefit the casino, even though that is not at all what I meant.
And to read in bold font by the agent: "thanks to nomini"..
Thanks for what? to falsely advertise bonuses that don't exist?
To lie when they tell you that there is no problem reimbursing you?
When we have to fight for weeks to get our money back! even going to file a complaint!
There are more and more crooked casinos that are being highlighted more and more. But everything is normal...
It would be nice not to modify this com and to post it! Since I can't give my opinion on my experience, I'm posting it here.
Because it becomes very difficult to tell the truth!
If we cannot say what we think (with respect of course), and our experience, what is the point of holding a forum for exchanges and opinions?
Hello.
I will start with the fact that we surely do not refuse to post any negative review, as you say here. It only has to be based on relevant experience and include all the truth.
You have received an email where the reject reason is explained, and due to the fact that the casino has resolved the issue that you described in your user review, the review was rejected.
You also were informed that you can feel free to submit a new one with, let's say, up-to-date information regarding the whole situation. Please submit a new review, and of course include the whole description of the situation as it happened at this casino. We will take a look at it, and if it meets all the criteria, it will be published for everyone to read.
To your claim that your last comment was modified. I really don't understand what you mean here.🤷♀️
I believe that I can see your last comment in the complaint here as "Thanks to Guru."
And also Branislav wrote these exact words at the end: "Thank you too, Nomini Casino Team, for your help and cooperation!"
So, sorry, but I really don't understand your point here.
Also, of course, please feel free to write on the forum your opinion or your experience from any online casino. We surely appreciate it, always.
I hope that I have explained my point here and we'll wait to read your new submitted user review about your experience with this casino.
Thank you for understanding.
Hallo, meine Beschwerde wurde gelöst. Ich möchte Sie darüber informieren, dass ich das Geld erhalten habe.
Ich glaube, ich war zu voreilig, Casino Nomine hat 595 Real ausgezahlt, das Geld ging auf mein Konto.😁
Thank you for this information. I will inform your complaint resolver about that as well.
Sometimes it is good to be a little patient, right?
We are glad that you have used our resolution center anyway, and hopefully next time there won't be any issues at this casino.
Are you going to play there now, if you don't mind me asking?
Ich habe bei diesem Casino drei Auszahlungen vorgenommen und erst die erste erhalten. Es sind 10 Tage vergangen. Glauben Sie, ich werde das Geld nie bekommen??
Hey, did you ask the casino what's going on with the other two and why is there such a delay? How long did you wait for the first withdrawal? We give the casinos 14 days to send the player the money, so a few more days and if nothing happens then I would go ahead and file a complaint. So be sure to let me know if something happens or if they don't send you the money.
Would that be possible?
Sie müssen angemeldet sein, um einen Beitrag zu veröffentlichen..
Kostenlose professionelle Weiterbildungskurse speziell für Mitarbeiter von Online Casinos, die sich auf die Erfahrungen aus der Branche stützen, und die auf die Verbesserung der Spielerkenntnisse und auf einen fairen und verantwortungsvollen Umgang mit dem Glücksspiel abzielen.
Diese Initiative haben wir mt dem Ziel gestartet, ein globales Selbstausschlusssystem zu schaffen, das es gefährdeten Spielern ermöglicht, ihren Zugang zu allen Online-Glücksspielmöglichkeiten global zu sperren.
Diese Plattform wurde geschaffen, um all unsere Bemühungen einer breiten Öffentlichkeit zu präsentieren, damit unsere Vision einer sichereren und transparenteren Online-Glücksspielbranche auch in die Realität umgesetzt wird.
Ein anspruchsvolles Projekt, dessen Ziel es ist, die größten und verantwortungsvollsten Unternehmen im Bereich des iGaming auszuzeichnen und ihnen jene Anerkennung zukommen zu lassen, die sie auch verdienen.
