ForumCasinosHellSpin Casino - generelle Diskussion

HellSpin Casino - generelle Diskussion (Seite 2)

vor 2 Jahren von eramomarco
|
7248 Ansichten 36 Antworten |
|
1 2
Constantinos03
vor 1 Jahr

Hey, I find it quite strange that if you were to do a supplementary verification and the casino asks for your address again, they basically refuse you the same one. Did you ask what is the reason for this and why does the casino ask for documents that have already been verified ? 

However, I saw that you managed to open a complaint, so let's see where our team gets to if you don't manage to resolve your situation. 

If you had something new would it be possible to update us ? 

vor 11 Monaten

Hi.


I have a pending complaint with HELLSPIN with the help of Casino guru

Since that I have found out they are not licensed . I don't think I have a hope in re cooperating my winnings they confiscated .


And how.can they trade if no licence there is got to be a governing body that cam shut them down or fine them for being unfair .




madisonguerero
vor 11 Monaten

Hi, yes this is correct information and we have it listed on our website for this casino as well that it operates without a license. 

However, what is the problem in your case and why casino doesn't want to pay you your money ? Can you tell us a little more about the problem ?

Nevertheless, since you have an open complaint, nothing is lost and we will see what our team can do. I hope it will all be resolved in the end and you will be happy, but let's not get ahead of ourselves and wait and see how things develop. 

I will wait for the answer.

Jaro
vor 11 Monaten

Hi ,


Pls ready current case with them andi have the game history of my 5000 spins

As you will see I fought hard to win that money . Only to loose. It on a technicality . I contacted them they said decision is final

So heartbreaking






Maritess

madisonguerero
vor 11 Monaten

I think such evidence would certainly be useful in the complaint you have open. And while it is still in progress, I'll try to wait and see where the team get you. I want to firmly believe that it can be solved. So let's be patient as this whole thing unfolds. 

Good luck. ☘️

vor 6 Monaten

Ich habe vor Kurzem bei Hell Spin etwas Geld gewonnen. Nachdem ich das Konto vollständig verifiziert hatte, beantragte ich eine Auszahlung, aber es hieß, dass meine Bank die Auszahlung weiterhin ablehnt. Ich versuche, ein Kryptokonto zu eröffnen, damit ich das Geld dort aufladen und dann abheben kann. Irgendwelche anderen Ratschläge?

Automatische Übersetzung
pietrorusso2502
vor 6 Monaten

Have you tried to ask your payment provider about this? The issue could really be on their side.🤷‍♀️

vor 6 Monaten

Also weil sie schreiben ohne Lizenz-sie haben doch eine Lizenz ,oder bin ich besoffen?file

paclmaya
vor 6 Monaten

I do not understand your question here, actually.🤷‍♀️ We could not find any information about a license at this casino. Could you post the link to where you found this information, if possible?

vor 6 Monaten

Wenn man das Bild anklickt steht unten Licence curacao oder wie das heisst? Oder is das irrelevant,was dort steht?

paclmaya
vor 6 Monaten

Could you perhaps post a URL where you found this information, please? Our data team couldn't find any licenses at this casino, unfortunately.🤷‍♀️

vor 5 Monaten

gibt es da einen extra bereich wo man licenzen finden kann? Ich habs hier nur das photo gepostet wo es drauf steht-soll dann heissen ,nur weil es da steht ,heisst es nicht dass sie auch die licenz haben?

paclmaya
vor 5 Monaten

Sorry, but if you check the information on our website, it says "unverifiable.". That means that our data team couldn't verify this license.

file

vor 1 Monat

Guten Abend, ich habe versucht, 500 € abzuheben und einen zweiten Versuch über 1500 €. Ich habe die Abhebung per Banküberweisung vorgenommen. Ich habe auch die entsprechenden E-Mails erhalten, dass beide genehmigt wurden (sie hatten auch alle von mir angeforderten Dokumente identifiziert! Wie viele Tage dauert es, bis das Geld mit dieser Methode auf mein Konto gutgeschrieben wird? Danke

Automatische Übersetzung
alexis1985
vor 1 Monat

Hi, in such cases it can be individual, but I would expect about 5 days since you are doing it by bank transfer. I think this is normal. 

However, something unexpected may come up and it may take longer, but I don't want to worry you right from the start. 

I should add that we give the casinos 14 days to send the money to the player, so if nothing happens within that time, we would try to help you. 

So be sure to keep me updated as things develop. 

vor 1 Monat

Hi, in such cases it can be individual, but I would expect about 5 days since you are doing it by bank transfer. I think this is normal. 

However, something unexpected may come up and it may take longer, but I don't want to worry you right from the start. 

I should add that we give the casinos 14 days to send the money to the player, so if nothing happens within that time, we would try to help you. 

So be sure to keep me updated as things develop. 

vor 1 Monat

Vielen Dank, alles lief reibungslos und ich hatte keine Probleme!!!!!

Automatische Übersetzung
alexis1985
vor 1 Monat

So I'm glad, how long did it take for your money to finally arrive? 🙂

1 2

Der Community beitreten

Sie müssen angemeldet sein, um einen Beitrag zu veröffentlichen..

Registrieren
flash-message-news
Casino Guru News – Informieren Sie sich äber die täglichen Neuigkeiten aus der Glücksspielbranche
Trustpilot_flash_alt
Was halten Sie von Casino Guru? Ihr Feedback teilen
Folgen Sie uns in den sozialen Medien – Tägliche Posts, Boni ohne Einzahlung, die neuesten Spielautomaten und vieles mehr
Abonnieren Sie unseren Newsletter über die neuesten Boni ohne Einzahlung, Spielautomaten und vieles mehr.