vor 9 Stunden
Kennt jemand Kunava Kai PNMM-Händler, die Spin Better verwenden?
Automatische Übersetzung
Question about Gambling websites with Curaçao license using incorrect Merchant Category code (Seite 249)
vor 9 Stunden
i asked them now! Hope they help me or in worst case they reject them. I cant wait more hahah
vor 8 Stunden
They told me:
Thank you so much for the details you’ve shared so far. I can see that the issue is regarding the Cloudbased Scripthub disputes.
To make sure you get the right kind of support, I am raising your case to our Card Payments team. They usually take 2 business days to handle cases. Once their review is completed, we will update you and let you know. Thanks in advance for your patience.
vor 8 Stunden
Niemand konnte zurückverfolgen
WERBESERVICE BRÜSSEL?
Ich danke Ihnen.
Automatische Übersetzung
vor 8 Stunden
https://www.arn.se/konsument
vor 8 Stunden
Thank you!
vor 8 Stunden
Es ist unmöglich, es zu finden. Bitten Sie Ihre Bank um eine Rückbuchung.
Automatische Übersetzung
vor 7 Stunden
My chargebacks were raised by chargeback complaints dept but whoever raised them the chargeback team ask for an update
vor 6 Stunden
Update on my case: the ombudsman is in contact with chase, they're asking them for details, and have asked me for my details on the situation, still awaiting a reply from mastercard, but they have escalated it to their relevant team. chase bank were pretty much no help as they took days to send me email addresses etc to send over evidence then rejected my initial dispute then when i reopened it they rejected it again within an hour despite the evidence taking a lot longer to get through, just seemed like they wanted it off their desk so to speak.
they used third party vendors and miscoded their transactions as MCC 5816. DIGITAL GOODS: GAMES instead of MCC 7995 which is gambling, on top of not paying out because i'm not in their jurisdiction(they're prohibited from operating to UK customers), despite them letting me sign up and approving the KYC.
(my dispute is with goldenbet/santeda international b.v.)
vor 6 Stunden
They will sort it once they are involved as they know they will need to pay them all back with interest in a years time when they lose the case
vor 6 Stunden
When you get to the nitty gritty of the details it's clear cut, i think because the banks hear casino they just brush it off, they don't want to deal with it but once an ombudsmans involved and they properly investigate and side with you, they haven't got a leg to stand on, a shame it has to go that far to resolve it really
vor 6 Stunden
Pixeleum and Wintermads both asked for my bank cards and statements, how long after this process did it take them to 'investigate' and how long until they initiate refunds? Should I put time pressure on them?
vor 5 Stunden
Yes that is deffo it ! I said in my rant the staff were just being lazy and washing their hands of it the thing is once they lose the case they pay back the money themselves and interest but if they do chargebacks it costs them nothing !
1
vor 5 Stunden
actually is bad, it's clear the merchants are operating illegally and in bad faith but they just brush it off out of laziness and hope it won't come back, hopefully they clock onto this happening and create some sort of protocol to deal with it rather than quote ToS of MasterCard, funny thing is MC escalated it themselves when i got in contact
vor 5 Stunden
I’m guessing MyBookie.ag can’t send me collections due to these payments processed in Indonesia and Istanbul. Why would they even send an email stating that I was refunded but I have to pay my account? Are they just seeking cause they have no ground? It was only 600$ but they shafted my lines mid game. How will capital one handle this?
vor 6 Stunden
Update on my case: the ombudsman is in contact with chase, they're asking them for details, and have asked me for my details on the situation, still awaiting a reply from mastercard, but they have escalated it to their relevant team. chase bank were pretty much no help as they took days to send me email addresses etc to send over evidence then rejected my initial dispute then when i reopened it they rejected it again within an hour despite the evidence taking a lot longer to get through, just seemed like they wanted it off their desk so to speak.
they used third party vendors and miscoded their transactions as MCC 5816. DIGITAL GOODS: GAMES instead of MCC 7995 which is gambling, on top of not paying out because i'm not in their jurisdiction(they're prohibited from operating to UK customers), despite them letting me sign up and approving the KYC.
(my dispute is with goldenbet/santeda international b.v.)
vor 5 Stunden
I'm interested to see how this pans out! I am thinking of contacting an ombudsman myself. To get everything I can back from all santeda casinos. I only ever managed wintermdse from goldenbet. Keep us all updated with what is going on 🙂
vor 4 Stunden
Hello,
i’ve contacted the ombudsman. I’ve sent all the casino "Receipts" which i got from the casino support. He wrote that i will get the answer in 30 days.
it was 30.07.2024, should i wait or its better to write to him? Or should it be 30 work days? 😅
Bearbeitet durch den Verfasser vor 4 Stunden
vor 4 Stunden
Hi has anyone dealt with compliance world in Cyprus or kenava?
Vor 33 Minuten
Wie sind Sie mit Cloudbased Scripthub in Kontakt gekommen?
Automatische Übersetzung
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