vor 2 Monaten
I didn't expect the review period to be this long. If they give me any answers, I will share them.
Question about Gambling websites with Curaçao license using incorrect Merchant Category code (Seite 225)
vor 2 Monaten
Never made a withdrawal. That would be an added complexity. Regardless, you should emphasise the points mentioned above. And ask for a net deposit refund.
they ask for the transactions so I did a reconciliation with the deposits made on their website to my bank statement.
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vor 2 Monaten
Ok Sky I have made 3 total of £5200 but put in £11000 so yes makes it harder was thinking ask for net loss refund will keep it up my sleeve for now thanks for the template I saved it
vor 2 Monaten
Got a confirmation email and I confirmed.
Your KYC (know your customer) information has been received.
Your documents will be reviewed and verified - our fraud and legal teams screen your identity against formal government and fraud databases to confirm authenticity.
To add additional comments, reply to this email.
Regards,
Canapay
vor 2 Monaten
Hi mate,
rang them today been told still under investigation just have to wait for a email or a phone call from them on the outcome of it. Could take 15 business days
1
vor 2 Monaten
Got a confirmation email and I confirmed.
Your KYC (know your customer) information has been received.
Your documents will be reviewed and verified - our fraud and legal teams screen your identity against formal government and fraud databases to confirm authenticity.
To add additional comments, reply to this email.
Regards,
Canapay
vor 2 Monaten
Von canapay hört man jetzt nichts mehr. Dieselbe Antwort an alle und dann passiert nichts mehr
Automatische Übersetzung
1
vor 2 Monaten
Well at least they’ve not said no then and are actually taking the time to review it properly rather than fobbing you off after two days!!
vor 2 Monaten
That’s it mate least they aren’t just straight up no we ent helping you again bla bla but we shall see what the outcome will be mate. Have you ever had successful chargebacks
vor 2 Monaten
Not put any in yet mate, starting mine next month. I’ve got a lot of transaction information to collate and sort through….just haven’t got the time just yet.
vor 2 Monaten
NineWin have asked for the transactions on my bank account for a refund after using the template mentioned on Page 223 or 224 of this thread.
Only deposited £90.
Their website and email links are extremely similar to KingHills which makes me think that they’re owned by similar entities.
vor 2 Monaten
Im looking for DEPOSIT also, I think it’s polish probably.
if you catch email let me also know please.
vor 2 Monaten
I need all the support if you can help me with a template and how you are finding everyones contact details. I have a few I cant find
vor 2 Monaten
Which casinos? I have sent this to instantcasino and magicwin
vor 2 Monaten
my statement says Nikotpf*dneelectro and Nikotpf*concord market - would this be the same and who do i contact?
vor 2 Monaten
Hi. All nicotpf are elegro I have put their contact email in an earlier post and they do respond.
1
vor 2 Monaten
Thanks - I Have reached out to them but i am worried now because I figured theyre connected to freshbet and I actually won 50k with them in process of withdrawing, still 17500 left in there and don’t want them to close my account over £900 withdrawals haha.. what do i do now that ive already sent the email?! Ahhhh
vor 2 Monaten
Anyone know how to find or have details for the below…
‘Delightful children an’
‘Spraay software’
‘Hotel bookin’
‘Purple room global lim’
‘Series global services’
and zapdigitalgoods - i found an email but it bounced?
Thanks!
vor 2 Monaten
tried the elegro route, they said i need to raise the dispute via my bank and give me the same reply every time i tried, still waiting on the FOS
vor 2 Monaten
Hi Sky they look the same but Kinghills has a license.
My deposits are about £13000 at least my fear is this will be declined as they will probs do smaller ones no problem I have a withdrawal for £4100 to get tomorrow so ive worked out im down £4500 so far did you use chat or email and are refunds quick ? my gambling advisor at the bank has contacted me to talk about transactions ive been making saying i have continued to do this and they strongly advise against it and its important that we talk left on my voicemail plus my card got blocked then I had to call fraud team but they unblocked it I did more transactions tonight after hearing the voice mail so im a bit worried now its a bit of a mess
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vor 2 Monaten
Hi everyone!
Has anyone had any luck with these 3rd party merchants??
Canapay
Videogameshaven
CDKeys store
REDWERKONLINE
GENGURU
Thanks in advance!!
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