So my claim got denied for chargeback on basis of I authorised the transactions and the bank are saying that it’s a dispute I need to take up with the casino not the merchants, as the merchants have provided services. However the merchant in question sells nft art which I have not received or brought, what should I say to my bank?
Mine said Edinburgh. I also had apperator and I wrote to their office and sent it recorded delivery
It does for me also there is 2 sites helpersm.com and Helpersm.pro
Mine was definitely London
Who do you bank with ?
Done
Chase and Santander both denied my claim
Santander are a nightmare never managed to chargeback anything with them
Is anyone familiar with goldenbet? I've deposited money and they're giving me the run around in terms of withdrawals, so i've done some research and even messaged their customer support, their license is "on hold" in their terms (curacao gaming board license i believe they said) are they even allowed to operate? should i initiate chargebacks as they're offering services illegally?
It's changed to nikotpf active web lim
they illegitimate just be careful how you initiate the chargeback and take screenshots of everything you most likely won't get your withdrawal
I've initiated a chargeback, just told the bank they advertised themselves as a legitimate casino when they're actually unlicensed and aren't legally allowed to operate in the UK and have provided proof in the form of them admitting their license is pending on the website and i quizzed the customer support chat regarding their license, resulting in the agent admitting their license is "on hold"... i wish i looked into them before i even depo'd... i contacted them again later asking to speak to someone senior and they just closed the chat completely. The transaction on my bank statement is also coming up something real weird that doesn't seem casino related in the slightest.
All these non Gamstop casinos are dodgey. What is the transaction showing on your bank statement? As we may probably recognise it. They use hundreds of different merchants which take the money. It never shows up as direct to the casino.
Well, like most people my chargebacks were rejected on the basis of lack of evidence. They offered me a final settlement of 40% which I will have to take.
The casino I was using is unlicensed in Australia and has actually been barred by internet providers here. I am contacting them in hopes of a refund as they are illegally operating here and should have Aus as a restricted country given their license issue. They’ve been given multiple warnings from our government but bypass the blocks by registering a new URL with a number…ex justcasino.com vs justcasino1.com
Small hopes, but worth a shot I suppose
It seemed legit on the face of it, there should be more done about these sites, their license is "on hold" according to them so its definitely not even legal for them to be operating 😂, it's showing as Nikotpf web active lim, which doesn't strike me as anything linked to the casino. I did contact them directly stating they shouldn't have offered me the services at all as they're not allowed to operate here and they basically said they don't care, it's my fault for signing up...
What do you think my chances are with the payment dispute 😂 not holding out but I've shown them a fair amount of evidence that they're not operating in conjunction with UK gambling laws
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