ForumDiskussionen über BeschwerdenQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (Seite 198)

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nathanphillips9
vor 1 Monat

How long did jokabet take to respond to you from the date of your first email?

mrkrm
vor 1 Monat

Their initial response was within a day if I remember rightly, however I had to wait about 2-3 weeks before they refunded me, I was relentless in chasing them and sending messages etc

jbias18
vor 1 Monat

Yeah, I agree!

vor 1 Monat

My complaint with Starling has also been declined. FOS is my last hope or I give up

vor 1 Monat

I raised chargebacks to capital one and got a reply the transactions are not covered as fraud ! I specifically completed a chargeback form and sent it and never asked for them to be raised as fraud ! they are either daft or acting it not a massive claim £300 but jesus !

vor 1 Monat

Kennt jemand die Kontaktdaten dieser Händler?

PNMM

LYXBOOK

MAYMAY

KUNAVA

Automatische Übersetzung
Jcejejxjvujr
vor 1 Monat

Did you have any luck with ZPGD?

paulmcewan05
vor 1 Monat

yeah, they're idiots

vor 1 Monat

Just in the past week since charging back Capital one / mybookie.ag. They have called me 2 times basically begging for the money (850$) back or they’re sending me to collections. I laughed so hard and hung up. He seems mad since he’s been emailing me the same shit 😂😂😂 thanks for the money back idiots

vor 1 Monat

thought I’d share some info in case it wasn’t already shared. Visa have their own reporting system for merchant miscoding and it worked a few years ago when I had an issue with banks declining chargeback . If you go to this link, fill it out then once you receive an email confirming an investigation, forward it to the payment processor, then they’ll do something about it. It only works for those who have used visa cards

https://usa.visa.com/Forms/visa-rules.html

vor 1 Monat

Has anyone got an email for mastercard, since my bank is doing nothing to sort this.

vor 1 Monat

thought I’d share some info in case it wasn’t already shared. Visa have their own reporting system for merchant miscoding and it worked a few years ago when I had an issue with banks declining chargeback . If you go to this link, fill it out then once you receive an email confirming an investigation, forward it to the payment processor, then they’ll do something about it. It only works for those who have used visa cards

https://usa.visa.com/Forms/visa-rules.html

vor 1 Monat

Thank you!

did u just write that they miscoding and u Never bought there something. Or that it was for Casino and they miscoding. Thank you

mrkrm
vor 1 Monat

i messaged the uk mastercard twitter, they asked for some details and forwarded it to another team on their side, not heard back from them yet, been a couple weeks, same with the FOS

Jcejejxjvujr
vor 1 Monat

So are you going to give it out?

LizzieCG
vor 1 Monat

Still in dialogue with them so not at the moment but you are very abrupt for someone who’s asking for help

vor 1 Monat

Ganz schön geschrumpft der Thread, gibt es irgendeinen Grund hierfür?

KatzeisBack
vor 1 Monat

noticed the same thing, bit weird

vor 1 Monat

has anyone on here actually got any refunds back from that actual merchant? not chargebacks

nathanphillips9
vor 1 Monat

Only Jokabet, only found one merchant details and that was Talio constructions no response.

jbias18
vor 1 Monat

i’m feeling a bit dejected with it all, i can’t get anything from my bank, i don’t know where else to go without the process taking months

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