Touch Casino - Das Konto des Spielers wurde geschlossen.

The casino closed my account as they no longer serve the market. According to support, this is a business decision

Das Casino hat meinen Account geschlossen da diese den Markt nicht mehr bedienen. Gemäß dem Support ist dies eine Unternehmerische Entscheidung

Dear philipii2,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please understand that we can’t penalize the casino for closing your account. Casinos, in general, have a right to restrict or even close players’ accounts if they suspect irregular play or other questionable activities or for no reason at all.

Is there any withdrawable balance on your account that is withheld by the casino?

I wish I could be of more help. Thank you in advance for your reply and understanding.

Best regards,

Tomas

There is no more credit. Nevertheless, this dubious behavior on the part of the casino should at least be made known.

Es gibt kein Guthaben mehr. Dennoch sollte dieses unseriöse Verhalten seitens des Casinos zumindest bekannt gemacht werden.

Thanks for your comment.

Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with any online casino in the future.