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Spinarium Casino - generelle Diskussion (Seite 3)

vor 1 Jahr von yatoroishere
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4.976 Ansichten 54 Antworten |
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12 3
Radka
vor 1 Monat

Wenn sie denken, dass es ein Betrug ist, dann sollten sie schreiben, was es ist, das ist ein Betrug. Das Einzige, was ich getan habe, war, meine Daten einzugeben und zu spielen, oder vielleicht ist es ein Betrug, um etwas Geld zu gewinnen

Automatische Übersetzung
clenson18
vor 1 Monat

I perfectly understand what you're saying. The worst part is that, in such circumstances, the casino's management simply feels confident enough to make the final decision and take direct action. They might no longer feel the need to inform the player, as they perceive the situation as unambiguous.

Usually, the casino's system flags the account, cancels the balance, and closes the account.

From the player perspective, though, it is a highly uncomfortable position, and the player also possesses little chance to explain anything to the casino. I do not believe this is the best approach.

It appears you did not pass the KYC verification for some reason. I think you may only benefit from our Complaint Resolution Center.

It's not so complicated: Submit a free of charge complaint, provide all relevant communication, and perhaps my colleagues will be able to help you.


https://se.casino.guru/instruktioner-for-klagomals-losning


How does it sound to you?


Bearbeitet durch den Verfasser vor 1 Monat
Radka
vor 1 Monat

Ich bin schlecht im Ausfüllen von Formularen, also wird es wahrscheinlich nicht so gut sein, aber danke

Automatische Übersetzung
clenson18
vor 1 Monat

I see.

Perhaps you would like to know that no papers are required in order to submit the complaint. The form is more or less about clicking or taping, and for the issue description, you may copy and paste the forum posts, so you don't have to start over.

I'll leave the decision to you, of course. I just hoped we could try to help you.

Although I am unable to complete the complaint form for you, I can assist you with the necessary steps. Let me know, and I'll gladly do that. Or, in the desperate need, I may provide an email through which you could inform the Complaint Team about the issue, and the form can be avoided.

vor 1 Monat

Made few deposits, had problems with bonus claim, trying to get help from support but answers not fully understanded. Withdrawal processed in 8 hours (by card). Still thinking that spinarium is good casino for newcomers, but they need to improve support guide service. Also vip system is great, usually they give you bonuses for free.

alexiboss996
vor 4 Wochen

Did the support fix the issue at the end, though?🤔

The withdrawal didn't take long to arrive, I believe, so will you continue playing there?


Romi
vor 4 Wochen

Kann ich nicht gebannt werden

Automatische Übersetzung
Romi
vor 4 Wochen

Wenn ich nicht gesperrt worden wäre, hätte ich wahrscheinlich weitergespielt

Automatische Übersetzung
vor 4 Wochen

Spinarium Casino provides an entertaining gaming experience, with the Crown Coins slot game shining for its exciting gameplay. The game’s well-crafted design and rewarding bonus features keep the excitement levels high. Its smooth performance and frequent wins make it a favorite for anyone seeking a thrilling slot adventure.

16Helmuth
vor 4 Wochen

Why does this sound like a chat GPT fulfilling an accurate request for promoting? Have some slots really shone upon you, I mean?

Moreover, how specifically did you find the thrilling games to be rewarding, please?

Feel free to use our own words, of course. Meanwhile, I'd like to mention we do not approve link building or strictly promotional posts here. 😉


vor 4 Wochen

There was a problem with wihdrawal as i understood because they checked the documents of payment card but i got it. Now i continue playing, and they gave ma a personal manager and its amazing. They answer that they promise to improve the basic support.

alexiboss996
vor 3 Wochen

I am very happy about that. When going through verification you just have to be patient to pass it successfully. Until then, unfortunately, you won't get the money. Once it's done, most of the time it shouldn't be a problem for the withdrawal anymore. 

Anyway, now that you're playing again, you can let us know how it goes after some time. 

I hope everything will be fine. 🙂

vor 3 Wochen

Warte seit zwei Wochen und kann immer noch nicht reinkommen und spielen

Automatische Übersetzung
clenson18
vor 3 Wochen

Unfortunately, we would be able to help you out if you submit a complaint, and our team can intervene and investigate the whole situation.

Otherwise, we are unable to do anything for you, so think about it, please.

gestern

Slots vs. live games: which one do you prefer for consistent wins? Any advice would be great!


12 3

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