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Metaspins Casino - generelle Diskussion (Seite 7)

 von 5201314yaxuan
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The first withdrawals I made under 2000$ went very fast and after 10min. the money was in my wallet.


I made a withdrawal of about 7000$ 2 days ago and have not received it until today. After asking I was told that larger winnings have to be checked via the game provider. Now I have canceled the payout, won a little more and made 2 payouts of 5000$ so a total of 10.000$


I hope that I don't have to wait that long again and can report something positive and edit my Post.


Best regards

Hello and right from the start congratulations on your wins, you have managed to win quite a lot. 

Regarding your experience, I can see that it is pretty good so far and now you are waiting for the withdrawals, which are subject to checks from the game provider. In this case you will probably have to be more patient and wait for them to finish before you get the money again. 

I hope it will be as soon as possible and I would be glad if you would share it with us when the money arrives or if something comes up. 

Fingers crossed. 🤞

Many thanks to the Metaspins support team and thanks to you Jaro for the quick response.


As soon as I have received my payout I will post this here 

I received the money today and everything went smoothly.


Conclusion: Very good casino

Oezkan

Dear Oezkan,


We are pleased to learn that the wait proved worthwhile and that your experience ultimately resulted in a positive outcome. Additionally, we extend our congratulations to you on your winnings.


Cheers,

Metaspins Customer Experience Team

I received the money today and everything went smoothly.


Conclusion: Very good casino

So I'm very glad to see that you got the money so quickly. What payment method do you use to withdraw the funds? 

Anyway, I thought that if you were interested, you could write a user review that would reflect your experience here. 

I think you would also please the casino and the players could also make a decision if they want to play here based on your situation. 

If you want, you can do it at this link - user reviews.

I hope you continue to do well and win as much as possible. 🙂

Hallo, ich habe ein Konto bei Metaspin Casino, bei dem ich mich jetzt nicht anmelden kann. Es heißt, es liege ein IP-Problem vor, aber es ist egal, ob ich mich mit WLAN oder einem iPhone ohne WLAN anmelde. Ich habe den Support kontaktiert, aber die Antwort lautet, dass mit meinem Konto alles in Ordnung ist und die Probleme bei mir liegen. Ich kann die Casino-Seite öffnen, aber sobald ich mich bei meinem Konto anmelde, funktioniert es nicht. file Ich kann nur diese Seite aufrufen. Ich habe dem Support geschrieben, dass ich mein Geld abheben möchte, da sie mir nicht helfen können. Ich habe 1400 USD auf meinem Konto. Aber ich bekomme nur eine Antwort, um eine Auszahlung zu beantragen, aber das kann ich nicht tun, da ich nicht auf mein Konto zugreifen kann. Können Sie mir helfen?

Automatische Übersetzung
Scar45

Hello,

Are you saying the casino support didn't suggest anything at all to help you withdraw despite you not being able to log in? I must admit I would expect much direct casino involment. I would say casinos have some level of tech support for such cases.

Well, let's try to figure something out.

First of all, have you ever used: VPN, Proxy or shared internet connection? I'm trying to figure out how likely the issue is connected to your so-called unusual IP activity.

In any case, I suggest accessing the casino from a different device and also through a different internet provider. If this helps, immediately inform the casino about this action and go for the withdrawal.

However, I strongly believe that under such circumstances, the casino should be able to help you set up the withdrawal manually instead of leaving you on your own. I would specifically ask for such support.

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