I have verified my account 2 or 3 weeks ago. I made 2 withdrawals already. The manager promised me my next winning will be 10x the deposit instead of 5x. Had him on phone on Tuesday that the promise is maintained and until today, my withdrawal is still at "new" status. Tomorrow it will be exactly 7 days I'm waiting. I wrote 3 mails, I didn't get any answer.
I think it's not normal to wait a week to be paid 250 euros after verification and 2 withdrawals before.
I'll see if I get it tomorrow.