vor 6 Monaten
Ich habe mit ihnen gesprochen und sie haben mein Problem nicht gelöst
Automatische Übersetzung
Jet Casino - generelle Diskussion (Seite 5)
vor 6 Monaten
Well, if they've changed the payment methods, unfortunately, there is nothing we can do about it. What if you choose another one?🤷♀️
vor 5 Monaten
Aus heiterem Himmel verlangen sie weitere Unterlagen und verzögern Ihre Auszahlungen mit einer möglichen Frist von 31 Tagen, obwohl sie normalerweise nur 1 Tag benötigen. Anspielung auf die Bedingung 10.4. Unfaires Spiel. Sehr seltsam, wenn sie bereits alle Auszahlungen bearbeitet haben.
Automatische Übersetzung
vor 5 Monaten
From another perspective, if this request came out of nowhere, it may also be a sort of additional verification or a direct investigation of all your activities, which usually have similar deadlines.
Sadly, casinos do not prefer to share details when it comes to investigations, so as usual, players are poorly informed yet highly confused. Frankly, if you check rules, there is always a part justifying such a process. I'm sorry you have to go through this. I bet you are not aware of anything unusual you have ever done while playing there, right? So you should be fine. Let's hope they will handle this quicker, and make sure to keep us posted. Just in case.
Bearbeitet durch den Verfasser vor 5 Monaten
vor 5 Monaten
What?!!! IT is not true!! All casinos under this management have the same verification proces. ID, selfie with ID and payment verification. If docs are ok, withdrawal (by bank card) takes up to 15-20 minutes maximum.
vor 5 Monaten
What are you talking about? Did you even play at their casino? the maximum account verification period is 31 days, and I can say this is not the maximum, but the minimum that you will wait for.
vor 5 Monaten
Yes. I have been playing on 3 of their casinos:
1) Jet Casino
2) 1 GO Casino
3) Starda Casino
ID, selfie with ID and transaction statement
If the documents are good quality and visible, after making withdrawal You have answer from support about verification.
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