ForumCasinosGamdom Stealing $1m Of Player Funds?

Gamdom Stealing $1m Of Player Funds? (Seite 3)

vor 1 Jahr von Hartsonfyre
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vor 1 Jahr

I'd like to provide another update.

As I've mentioned, I have provided source of funds and wealth for the deposits I made into my Gamdom account. I deposited around 7,000 EUR total before I got some big wins and I never had to deposit from non-winnings again. Basically I put 7k in and all the rest is wins.

They are trying to tell me that I need to justify my wealth for the deposits I made later, which all came from WINS ON THEIR CASINO.


I am attaching the email correspondence here.

file


I also now want to mention something completely outrageous, which is the spam calling that Gamdom is subjecting me to. Look at this:

file

They are calling me, my fiancee and my business partner non-stop with spam. Either that or they have leaked my number.


This has massively crossed the line. You don't get personal like this. They are trying to scare me into backing down.


I am absolutely disgusted by what they're doing.

And if they think they can get more personal information out of me now, they're wrong.


I need CasinoGuru's help, and the community, to get my money paid. How can a casino be allowed to get away with such disgusting behaviour?

vor 1 Jahr

There was one time I had to prove my source of funds, it was on betfair, made deposits of something around 14000 euros in two weeks to bet and trade on horse racing and tennis, the verification was somewhat quick, I just shared a bank statement showing transactions of around 2 months before I made these deposits (the bank statements also showed the skrill deposits I made), and it was enough to complete that verification. Have you tried sharing a bank statement with them? I know this is really invasive because they basically can see into your personal finances but there is not much to do.

Also, that behavior is extremely abusive, why are they calling that much? If it's not them, who else could it be?

vor 1 Jahr

Look how unreasonable they are being. And they are also being very aggressive in their emails.


Is it possible that this casino has no money to pay people and does not want players to withdraw?

Please can I get some advice about what I should do.


filefile

vor 1 Jahr

Try this: explain what you do for a living, share a bank statements and if you made deposits to binance with your cards and if these transactions are visible it would help, if all the crypto you have was bought P2P or with bitcoin teller machines then there is no way to prove how you obtained your crypto, unless you have any record of the buys you made. By the moment try sharing a bank statement with them, they might even want to know what you do for a living, your earnings and all kind of information proving your source of funds, this is extremely annoying but quite honestly there are no other options besides cooperating.

And this apart: if you know your deposits are higher than what the average player deposits, you should stick to big casinos that are clearly liquid, Gamdom is not a small casino but it's not in the same league as Stake, LeoVegas or Bitstarz, and yes, when casinos try to delay withdrawals with made-up cases it's because they have no intention to pay, I have seen many cases like that. So stick to the big casinos from now on

vor 1 Jahr

Stick with it!! Don't let their tactics put you off. Take your time and provide all the information they need. The money is yours you won it fair and square so just give them the evidence they need to show that you were able to deposit the amount you did because of the previous wins at their casino and through your dealings in crypto if that was the case. Even the biggest casinos would make stringent investigations into your source of funds so be patient and give them your proof.

Hartsonfyre
vor 1 Jahr

Hello I looked at the complaint and noticed that you wrote this

(How can someone deposit $500k, play slots, and then be told they're colluding?) but on this forum you say 7 k if you have deposited this 500k of course they will looking into every aspect of where the money as come from. Most crypto casinos will try everything not to pay but if you have all the right documents they will have no choice to pay the winners good luck I hope you get it back and do not gamble it as you will lose it all..


vor 1 Jahr

I want to update everyone on things.

They are asking for my source of funds, and proof of address. I have provided both of these.


I am attaching my email correspondence with them here.

filefile


Basically they've asked me to find how I got my first ever crypto. That's too long ago, it's not possible. I have been using crypto for ages. I've provided a screenshot of a withdrawal from one of the other casinos I've played at, for an amount that is greater than the deposits I made into Gamdom. So I believe that will be enough.


But CasinoGuru, can you please explain how Gamdom can be allowed to still have those claims about me without justification?? It's unbelievable that they can just say that and not even explain. If they are still waiting for news from the game makers, then THEY DONT HAVE ANY EVIDENCE TO ACCUSE ME OF ANYTHING.


This is very very unfair.


Anyway I hope they will finally pay my money now

vor 1 Jahr

Hello.

I can't help myself, from my point of view, the sum of all your deposits exceeds the 7k you mentioned.

Also, based on those screenshots (the written text is almost unreadable for me 🙁) it was not like you've made a one-time deposit of 7k and played only with winnings gained, right?

Gambling is the most common source of money laundering around the globe, so yes, you may find yourself in such a situation if you regularly deposit higher sums. I'm not saying I agree with this approach, I'm saying it is a business standard. 🙁

(Find our more here: https://casino.guru/academy/course/igaming-player-verification) Have you heard the "quality of license" also affects the KYC and AML policy?

One way or another, I strongly recommend cooperation. Despite your toughts, do not give them a reason for prolonging the process more than necessary, try to focus on getting the winnings, please.

If you struggle at some point, sure thing - submit the complaint, it is always a good call. I just have to warn you the whole Team is extremely bussy for quite some time, it will take some time to get to the point.

If you are able to cooperate with the casino, I would certainly try that.

I'm sorry I have no better suggestion.... I can imagine you're quite pissed off already.


Radka
vor 1 Jahr

I really hope this guy gets his money back but seems very suspicious if I was to have 950k balance I would certainly be sending them anything and everything even my wife’s knickers he says 500 k in deposits then 7 k then he asked to play more slot’s while under review and ask the community if he should something doesn’t sound right but if he is genuine I do hope him all the best and congratulations on his win

vor 1 Jahr

I deposited 7k then won loads and withdrew, then deposited it back. That's what's happened. And now I can't withdraw what I've won.

Hartsonfyre
vor 1 Jahr

Should be possible to prove source of funds I don't really know about crypto used it for a while to deposit at a casino but it was costing me a lot to deposit and withdraw I figured the only people making money were the crypto companies running it. If all is above board then you should be able to get your hands on your cash. It's a real large sum of money so stick with it get them to make clear what evidence they need and make sure you get it.😉

Hartsonfyre
vor 1 Jahr

Yes 7k would be easy to prove I take it you earn over 1 k a month pay slips bank statements will prove this easy I thought you deposited a lot more so you only down 7k ? From your own pocket ?

vor 1 Jahr

Yes literally only down $7k and these are all the questions I'm getting ....


All the other deposits came from Gamdom themselves.

I have already provided my bank statements, and proof of my other crypto activity. But apparently that is not enough

vor 1 Jahr

So you deposited 7 k played slots won high withdrawal then deposited again and again ? So from 7 k you got it to 950k ? How ? I don’t understand why you did not walk away when you won and withdraw? I’m not seeing why they need any more information over 7 k

vor 1 Jahr

Yes exactly. Maybe I should have walked away but this is the most exciting win of my life. I've been trying to hit big for so long, I thought I may as well enjoy it. Now I'm trying to get some of it back and I can't. That's why this feels so unfair. If they won't pay me, then why let me deposit so much of the winnings in the first place??

vor 1 Jahr

They still have to give you a very good reason if they refuse to play!! Keep all correspondence with them and what you have sent. If they give you a reason not to pay you don't agree with then you can make a complaint to whoever they have their licence with.

Hartsonfyre
vor 1 Jahr

Do you have a gambling problem? I used to have a bad gambling problem and no matter how much I won I just couldn’t stop if you do get the money I would personally give up on gambling you will never win in the end or just play really small bets I play for years and years and lost 100s of thousands and never won over 10k what was your biggest bet size to win such a high amount ?

vor 1 Jahr

I bet 100,000 euros a few times. It was so crazy honestly I've never felt anything like it

Post von jamesdea291079 wurde gelöscht
vor 1 Jahr

That’s some serious gambling please do not gamble no more the win will get you hooked and you will lose everything

vor 1 Jahr

I bet 100,000 euros a few times. It was so crazy honestly I've never felt anything like it

vor 1 Jahr

Don't get carried away. Like I said before, cooperate with whatever they ask for to complete the KYC procedure, ask them if it would be okay to share a bank statement with them to clear any doubts, make them see you are willing to cooperate, but quite honestly I don't understand why they accused you of software manipulation at first and then asked to verify your source of income, my guess is they saw they had no way to accuse you of software manipulation so they had to come up with something believable (AML policies enforcement), still cooperate, there is not much to do

vor 1 Jahr

We should open up some betting on if you get paid.


How about if you get paid, you pay out 50:1.

If you don't get paid, you don't pay.


Maybe you could get your initial 7K back.

If you had to pay out 50:1 on 7K, it'd only be like a third of your jackpot.


This way you can get a bunch of people really pissed off if they don't pay you. :D

chrism
vor 1 Jahr

I got $100 on this right now.

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