I don't recall the balance being reduced when withdrawing.
As long as you don't change your system before refusing, we don't have a choice.
You did not change the system and as a result, several players lost their money.
This is the truth.
Thank you, very good news then.
We'll wait for it to be updated then in the CGU.
yes because it's quite shocking, because we don't expect that at all, and we say to ourselves "well why did I take a bonus then?"
So good news you review this bonus into a real sticky bonus (let it be the player who decides when the bonus amount will be withdrawn, at the time of its withdrawal).
yes thank you very much for your email
which I accepted with pleasure.
and thank you for the correction
We agree that these are not sticky bonuses (deduction at the time of withdrawal).
But we can't talk about deception, I would say more about clumsiness.
The casino by coming to interact here, and listening to players' requests shows seriousness.
Which, believe me, is not the case for everyone!
They have decided to review their bonus, with real sticky bonuses (deduction at the time of withdrawal and not at the end of the bet), so they are looking to improve this problem.
who was one, that much is clear.
Because someone who sends spins at 2 euros and suddenly finds themselves, in the middle of the game, with their balance reduced by a lot, without being warned, can suddenly find themselves completely at zero and above all it completely changes the entire game .
the casino noticed this, for me it's a sign that they are serious.
And there's a lack of serious casinos...
Hello
as you are reviewing your bonuses, there is a question that I am asking myself and am not sure I fully understand in your T&Cs.
you give the choice between sticky bonus (deduction of the bonus at the time of withdrawal) and bonus with wager.
Your wager bonuses are x50 of the bonus, which is already significant for a wager.
And further, below it is written "all our bonuses are sticky bonuses" (?).
Tell me that I misunderstood, that you are not asking in addition to the x50 wager, that the bonus also be deducted, at the time of withdrawal?
Then I looked to see if the withdrawal was indeed unlimited for bonuses with a wager (which is generally the case and makes the difference when choosing such a big wager). I didn't find anything.
Just that your bonuses are limited to a withdrawal of x10 of the deposit.
Here too I hope not to have found the line which indicates that a bonus with wager does indeed have unlimited withdrawal.
Because that would really be a lot for a bonus with a x50 wager,
that the bonus is deducted at the time of withdrawal but in addition it is a limited withdrawal x10 of the deposit.
Which would make 3 limitations: wager + sticky + limited withdrawal.
Because I wouldn't see the difference with a bonus with wager x 5 except that the bonus offer is a little higher, but that is often the case since there is a wager.
and the enormous disadvantage of taking with a wager x50.
What would be the advantage of taking a bonus with such a big wager if it has no difference from one that does x5 wager ?
So I think, not having found the bonus information with wager, which cannot be identical to the other?
Interesting question and I'm curious how the casino will handle it. Apparently it hasn't finished editing bonuses yet so we'll see, because they said they'll update this thread when they do. So obviously we'll have to be patient and see how the bonus conditions change. 🙂
I think I got the answer by email and now I'm still stunned.
I've never seen this type of bonus before:
wager x50 (bonus!)
+ bonus deducted on withdrawal 😳 therefore bigger deduction than the other bonus.
+ limited withdrawal x10 (of the deposit!)
I never take bonus with betting where I am also limited to withdrawal.
But there, it's only x10 of the deposit, in addition.
And what's more, with deduction of the bonus..
I don't understand the point of taking such a big wager to have exactly the same restrictions as the other.
The bonus % is slightly higher, but that's still the case everywhere when there's a big wager.
Now, you're taking too big a risk, too much time, for not much in the end.
While you have exactly the same (x5).
I've never seen such a bonus before, it's huge, so many restrictions on a bonus.
I thought I missed the line, in the T&Cs, which talks about unlimited withdrawal for this one, or that they should add it since they are in the process of updating, but no
Der Sinn der Boni besteht darin, mit den eigenen Boni zu spielen. Boni sind etwas für Verrückte.
when you make a very small deposit, or to try a casino (important) and they are clear and simple, no it's good.
When they are complicated with lots of restrictions yes it's for the crazy
I think I got the answer by email and now I'm still stunned.
I've never seen this type of bonus before:
wager x50 (bonus!)
+ bonus deducted on withdrawal 😳 therefore bigger deduction than the other bonus.
+ limited withdrawal x10 (of the deposit!)
I never take bonus with betting where I am also limited to withdrawal.
But there, it's only x10 of the deposit, in addition.
And what's more, with deduction of the bonus..
I don't understand the point of taking such a big wager to have exactly the same restrictions as the other.
The bonus % is slightly higher, but that's still the case everywhere when there's a big wager.
Now, you're taking too big a risk, too much time, for not much in the end.
While you have exactly the same (x5).
I've never seen such a bonus before, it's huge, so many restrictions on a bonus.
I thought I missed the line, in the T&Cs, which talks about unlimited withdrawal for this one, or that they should add it since they are in the process of updating, but no
I think that in such a case it is not very worthwhile to start such a bonus if it has all such requirements to meet. However, everyone has a choice whether to take the bonus or not, so I think it will be quite clear here that you probably won't take it. Am I right ? 🤔
You are right.
But I took it, I thought I hadn't found the part where it talks about its withdrawal. Because it seemed obvious to me that there is no such restriction, in addition.
Then as they were updating I thought they were adding it.
So it looks like there has been a change and you have been quite unlucky. However, you now know the full terms of the bonus now and so if you were to take it again you would probably reconsider. You will need to be more cautious about bonuses in this case. 🤔
Hello,
I think I came across this type of bonus without having understood it.
Even worse... that's very unusual, I've never been faced with such a bonus before:
Big Wagger x50 (on the bonus!)
+ deduction of bonus on withdrawal!
+ limited withdrawal x10 (from deposit!)
huge! I did well there! 🤦🏾♀️
I would probably be put off by the wagering alone, because 50 is quite a lot. According to what you describe, this bonus is quite inconvenient to be honest. Where did you come across one? 🤔
yes it's already a lot.
freespino a new Casino if I understood correctly
he looks good but not in that way
I found the proper thread about Freespino, and I see you have been quite active here as well.
It remains to say that I would not take this bonus either 🙂.
Well, this is a freshly established casino and maybe one day we will find more luxury bonuses under its roof. 🙂
Good morning.
yes because I am registered on depositwin, a casino that I like. So I started commenting on the bonuses there
It's okay. However, if you want to comment on anything about this casino, it's best to post it in the official thread so that the casinos don't get mixed up with each other. If you have something to say about another casino, you have the option to post it in their thread. However, I think you'll understand quickly and everything will be fine. 😊😉
I was responding to Radka who must have seen the other thread where you asked me there what I thought about bonuses with wager. I only answered your question.
Otherwise my comments concern the casinos in question where I post them
Yes, you're right and I can see that you understand that, so it's okay. I didn't mean it in a bad way because it's always good to learn some new information, either for the players or for us. And thank you for sharing your helpful stuff. 🙂
Hey everyone,
As promised, we have removed the sticky policy from all of our bonuses. We have also increased the wagering by 10x on all bonuses to compensate for this.
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