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Betzino Casino - generelle Diskussion (Seite 2)

vor 10 Monaten von Anonymized420
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1562 Ansichten 33 Antworten ||
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Radka
vor 1 Monat

I finish the bonus same day that I have . I withdrawal the money and I left something to play after 2 days was make my firs withdrawal of 2000 so I play a little more and I win more and more after 4 days again was make my 2 withdrawal of 3000 , after that il 14 was the next withdrawal says the operator but in 14 all the money dissepper telling me that I breake the terms of bonus

omamutza
vor 1 Monat

Sorry, but it is quite difficult to understand exactly what are you saying, so I just hope it'll be clearer to our complaint team after they will hopefully get in touch with the casino. I can see that your complaint it's opened and our team is investigating the case. Are you sure that the amount you kept in your account after completing the bonus and withdrawing some of the money, as you said, was not "mixed funds", as Radka suggested in her previous post? Or you are not completely sure about that? 🤔 I certainly hope our team will be able to get this issue solved.🤞

omamutza
vor 3 Wochen

Hello


I hope you don’t mind me asking but who does Betzino use as payment processor when you deposit by card

Sutton
vor 3 Wochen

Hello, why specifically do you want to know this information ? Just asking out of curiosity. 🙂

Jaro
vor 3 Wochen

Hi Jaro

They have blocked my account after making deposits and requesting withdrawal. Payments that were made are showing to many different companies to enable a charge back need to know the payment processor they used for Mastercard deposits.


can you help ?

Sutton
vor 3 Wochen

I remember that you have a thread for this where you communicate with other players. 

Unfortunately, I can't help you in this specific way. The only thing we have listed on our site are payment methods. Probably the player will have to answer. 

Sutton
vor 3 Wochen

Don't play in betzino it a very bad site

omamutza
vor 3 Wochen

Do you know the payment processor?

Sutton
vor 3 Wochen

No it difrent name in the bank Fenders cars art , one finance ag

omamutza
vor 3 Wochen

These are just the bank descriptors when you are the site about to deposit it should say who is processing the payment. ie Velobet processor is Elegro

Sutton
vor 3 Wochen

I don't now because I make only 2 deposit with this site and 1 it Fenders cars art and second one finance ag . I make deposit with transfer bank

vor 3 Wochen

Guten Abend. Ich habe 240 Euro abgehoben und es sind 2 Tage vergangen. Kann ich bitte erfahren, wann mein Geld auf das Konto überwiesen wird?

Automatische Übersetzung
manosmoutsa
vor 3 Wochen

Kalispera. Usually we give casinos 14 full days to process the payment, actually. Especially if it comes to the first withdrawal. Is your account fully verified in this casino, please?

manosmoutsa
vor 3 Wochen

Hello, I don't know exactly when you will have your money but obviously you have to be patient. Do you have your account verified here ? Did you play with the bonus or not ?

Tell me bit more please.

Of course, we give casinos 14 days to resolve withdrawal process, so if nothing will change, you can turn to us and we will try to help you.

I hope you will get money and complaint won't be needed. 😉

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