ForumDiskussionen über BeschwerdenQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (Seite 251)

vor 11 Monaten von kirekin
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337419 Ansichten 3801 Antworten |
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1...250 251
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Jcejejxjvujr
vor 13 Stunden

Understood, best of luck!

nathanphillips9
vor 13 Stunden

Il give them until Monday and then if not il post it and they will be bombarded with emails

Jcejejxjvujr
vor 12 Stunden

No rush mate -It's Wintermads and Pixeleum that I have the most transactions with

nathanphillips9
vor 12 Stunden

I managed to get chase to chargeback Pixeleum, have you tried the bank on those ones? I think due to pixeleum being NFT/crypto based that Chase should be blocking those transactions, a lot of UK banks are blocking crypto nowadays.

jbias18
vor 12 Stunden

Ah interesting. I'll have had contact from them over email, but I'm not very confident they'll do anything with it. Maybe I'll go straight to my bank then.

nathanphillips9
vor 12 Stunden

I couldn’t find the details so I just went to Chase, who were a pain to begin with but when I spoke to them and didn’t use the live chat it was refunded the day later, assuming because even if they did provide evidence of goods being received that Chase don’t allow crypto etc

jbias18
vor 12 Stunden

Thanks mate, I'll go down that route. My bank doesn't allow crypto transactions either.

vor 12 Stunden

I think it’s the same principles as the gambling when you have a block on it/credit card that they are more willing to help as the incorrect code has bypassed them and they don’t want to be held responsible so they process the chargeback.


I may be incorrect on this part but any of the ones that say digital art or similar are crypto/nft based

jbias18
vor 10 Stunden

Thanks J, I have raised a dispute with my bank now.

Other than the obious, is there anything you specifically said which abled them to get it dealt with quickly?

I'm worried this is going to be a long drawn out process that eventually results in me getting declined.

Also, were all your transactions within the 120 day chargeback period?

vor 10 Stunden

Yes in the period was like 2 days after the payment cleared.


Not sure there was anything specific, I just remember it being a pain on the live chat then they said due to the nature of it you must call up. When I called them I just said I wanted to gamble but this company has taken money instead, and explained the incorrect codes.

I think it’s real hit and miss from these banks, looking back over this thread once chargeback is initiated then there are very rarely any comebacks from these merchants maybe one or two but it seems like they go uncontested and we get it back.

Hopefully all gets sorted for you, I have a mix of credit card (seeing the outcome as only tried two days ago) and debit (waiting for it go from pending) going through, hopefully we are all on here in a few weeks celebrating our money back haha

jbias18
vor 10 Stunden

Thanks mate, really appreciate that! I’ve raised it all now, so fingers crossed I get a quick response.

vor 9 Stunden

Helft mir, Leute, denn ich habe eine Menge Geld verloren, 3500 Euro.

Kennt jemand die Kontaktdaten des Luxbook-Händlers?

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Post von LizzieCG wurde gelöscht
Jcejejxjvujr
vor 9 Stunden

Why even post about it then?

LizzieCG
vor 9 Stunden

Read the comment after. I will give it people on Monday if it don’t get a response but carrying on like that you can go and find it yourself. Wow

makelios6
vor 7 Stunden

Aaaah

Warum hast du verloren?

Und wie sollen dir Leute helfen, die du nicht kennst???🙄

Automatische Übersetzung
vor 5 Stunden

Luxbook kennt jemand diesen Händler

Automatische Übersetzung
vor 9 Stunden

Read the comment after. I will give it people on Monday if it don’t get a response but carrying on like that you can go and find it yourself. Wow

vor 2 Stunden

To be honest you’re a little rude.

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