ForumDiskussionen über BeschwerdenQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (Seite 145)

vor 1 Jahr von kirekin
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Dustyd
vor 3 Monaten

they just say they are investigating but majority of time do nothing hopefully not the case for your sake.Also that excuse by the bank doesnt mean anything if you persist with the goods and service not provided route. Have you threatened to escalate to fca and made formal complaint ?

Elijahanth
vor 3 Monaten

Yeah I’ve said I’ll go to the fca but they started saying that good was provided as it was for gambling, thing is I didn’t mention gambling and they claim they haven’t spoke to any merchants

vor 3 Monaten

If I go back and say that I didn’t get any services or goods from the merchants I only opted for goods from the casino will this be a strong case?

Dustyd
vor 3 Monaten

you can say some deposits weren't credited so not all goods and services were provided say the gambling company said with some of the deposits it wasn't processed and it would be returned to your bank but none have been. you contacted the merchant that appears and they ain't refunding you have not received no credits goods or service for majority of the transactions and the gambling account was blocked.

vor 3 Monaten

Hi, has anyone got any information on the following;


lingom*red London GBR

auri digital tallin EST

Air sailr Wrocław Poland

Hearing hub OTA NGA

Pp wallet Liverpool GBR



Dt100
vor 3 Monaten

It must be a generic email as it is exactly the same one word for word I have

Anonymized668
vor 3 Monaten

I have noticed helpersm have changed buissness location it was registered to vivola or something like that now it's registered APPERATOR LTD

Anonymized668
vor 3 Monaten

It was showing London as it was under a company called vivola I think but now it's changed to APPERATOR LTD go to the Web page and check again

Joddd
vor 3 Monaten

As in the helpersm pro website?

vor 3 Monaten

Ich habe eine sehr wichtige Frage bezüglich der Rückerstattung in Bezug auf diese Firmennamen usw. Ich habe etwa 70.000 auf wisho eingezahlt, die Firma, die das Geld erhält, heißt alphastrike. Nun zu dem, was ich für wichtig halte: Ich habe einen Betrag eingezahlt und er ist nie auf dem Casino-Konto angekommen, also warte ich jetzt darauf, dass das Geld auf mein Bankkonto zurücküberwiesen wird. Aber die Transaktion geht nicht an wisho, sondern an alphastrike

Darüber hinaus bestätigte der Support, dass die Transaktion an sie ging. Was kann ich tun, um eine Rückerstattung zu erhalten?

Automatische Übersetzung
Elijahanth
vor 3 Monaten

But if I have mentioned that they have bypassed a gambling block etc. By using their mcc could I still use that as evidence?

vor 3 Monaten

Die könnte eventuell nicht klappen, ich weiß nicht wie deine bank drauf ist. Aus der Erfahrung heraus kann ich dir sagen, dass Banken Rückbuchungen ablehnen die im Zusammenhang mit Glücksspiel stehen. Egal ob der MCC geändert wurde oder nicht

vor 3 Monaten

Hat jemand Informationen?

DONCOM Limited, Bungoma KE


Automatische Übersetzung
Dt100
vor 3 Monaten

yeah helps to strengthen your case but cant be the sole reason as the comment said below its just difficult when you say its just gambling transactions

Elijahanth
vor 3 Monaten

Well my initial email obviously says I am writing about illegal transactions bypassing MCC etc and claiming a refund, I have not received services from you or goods etc. Please block my bank card from any future transactions.

vor 3 Monaten

I have proof of sending an email to bitsent 5 weeks before transactions went through to fomiline, goriwire, bitsent etc asking them to block my card from any future transactions with all of them and their companies. This is in their t&Cs as well. Surely this is eligible for a refund.file

Anonymized668
vor 3 Monaten

Yes

vor 3 Monaten

So my claim got denied for chargeback on basis of I authorised the transactions and the bank are saying that it’s a dispute I need to take up with the casino not the merchants, as the merchants have provided services. However the merchant in question sells nft art which I have not received or brought, what should I say to my bank?

Anonymized668
vor 3 Monaten

Mine said Edinburgh. I also had apperator and I wrote to their office and sent it recorded delivery

Anonymized668
vor 3 Monaten

It does for me also there is 2 sites helpersm.com and Helpersm.pro

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