vor 5 Monaten
Also wintermdsm asked for my bank statements for proof of transactions and first six digets of card numbers, is this normal? Should I send them?
Question about Gambling websites with Curaçao license using incorrect Merchant Category code (Seite 134)
Anonymized668
vor 5 Monaten
I did the bank are playing silly beggers. I had international blocks and gambiling blocks on my account when these transactions where made they took the payments out in € when I asked the bank why they allowed the transaction to go out they said the merchants actually took the payments in £ due to MISCODING to override the system. But the bank put them through as € payments if they knew it was happening then why didn't they stop it so they have admitted fraudulent transactions. Smh they don't want to admit their error. Then they tell me about my ip address which is irrelevant saying I use my online banking so what. As I said my ip address is registered to my sons buissness server at a data center 300 miles away all they can see is when I log in and out of online banking.
vor 5 Monaten
Pixeleum won't help you. They will say the transactions are on the blockchain and that you have purchased art!! They are thieves
vor 5 Monaten
Has anyone reported miscoding to the police and had any feedback from it?
vor 5 Monaten
Has your card been cancelled if you send bank statements I would cover any sensitive information like account number address ect. If your card has been cancelled then there is nothing they can do with it. I don't think they can do anything with the first 6 digits of a card but double check call your bank regarding this, if you have an open case and get some advice
vor 5 Monaten
Yes the casino is definitely illegal I also asked them to close my account due to me turning gambling due to dealing with being diagnosed with C.long story short they didn't they allowed me to deposit 1400.00 and play for 24hrs solid tried to withdraw funds would not let me wanted ID. Kept trying to upload ID and send via email and they would not except it. Couldn't log in one day. Spoke to advisor who said platform. Was working try different device. So did still nothing. Did a bit of digging and the ukgc had blocked the site on Google to UK players. Been emailing them regarding my funds for over a month now and nothing
vor 5 Monaten
Only to action fraud I recived a letter today asking if I need support
vor 5 Monaten
Thats why you should contact the merchant. The name of the company on your statement and ask them to issue you a refund. It is clearly that the casino is sh*t and simply don't care as they got their money. This is typical behavior of some rogue casinos.
vor 5 Monaten
I understand pixelum will tell me to do one but has anyone got their email at all?
vor 5 Monaten
I have all the transactions apart from 1 company ewave seem to be all related to each other I have the address for ewave finally. But all the others are basically coming from a Web portal In portland st in London. I reached out to grotobook who replied and asked me for ID a picture of me holding it and a photo of my bank card Lol. They said I sent them the cancelled card details first 4 and last 4 numbers. They came back and said. They had a numerous transactions for that card. When I asked for order details of items purchased account number address where items where sent to ect ect they refused to send me this information. I told them if they don't provide this I will pass all the correspondence on to the bank they said the bank will side with them as I made the payments through a secure server
vor 5 Monaten
Where is the address for ewave - is it strasbourg?
Its all evidence for you, keep hold of it. I am aware of portland St and I have a friend in the police who is going to investigate 🔎 so this will be next week! Maybe get crime numbers then and we could be refunded
1
vor 5 Monaten
Anyone had any luck with lunu vintilus?
vor 5 Monaten
I received a response from them after doing so in there response they stood firm on the lies that they are just an art company and I purchased art from them they used the line all transactions in question were processed correctly with full 3D Secure (3DS) verification and state I received art will now contact my bank to raise a chargeback as I have received no art, they will most likely facilitate fake transactions to back there statement.
vor 5 Monaten
They threatened to pursue me for fraud because I kept hounding them!! I need to call the bank really and sort all this out
vor 5 Monaten
Who threatened you?
vor 5 Monaten
Pixeleum.io I don't care, I'm still sending them emails everyday. Scoundrels haha!!
vor 5 Monaten
Received same threats too it’s because they actually are an art company I believe but do shady business.Contacting your bank and raising a chargeback may now be the only option. Visa and Mastercard honestly need to put a stop to all this.
vor 5 Monaten
I see, well if the merchant is Ewave you should send a mail to Ewave (maybe you can find the contact details here) and ask them for an update on your order status as your received nothing.
They are right that the bank will side with them if you file for a fraud chargeback since you did authorize the payment yourself. But if you file a chargeback for no delivery of goods or for cancelled orders you have more chance for a successful refund as the merchant needs to proof they send the goods which they can't.
1
vor 5 Monaten
Have you email I have their physical address that's all?
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